Waitress Accidentally Spills Wine On Customer's Jacket, Customer Chooses Not To Tip

Author image for mattstaff
mattstaff
Jul 30, 2021 5:00 PM EDT

Man, it sounds like this customer is being just a tad bit unreasonable in terms of exercising some understanding over the fact that yes, humans are perpetually prone toward make errors. It's part of life. Spills happen. For whatever reason this customer decided that the overworked waitress mistakenly spilling wine on their jacket warranted a skip on the tip. Well, it's no surprise that folks in the comments section didn't take too kindly to that route. 

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  • 01
    Font - AITA for not tipping our server after she spilt wine on a jacket? So I had gone for dinner yesterday with a couple of my friends to a small restuarant near my house. We went directly after work so we were all in our formal clothing. My job requires me to wear a suit to work and it needs to be a good suit since I work in a client facing role.l'd recently purchased a very expensive suit that I had been saving up for because I think it'll help me advance at work. So we were having dinner and
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  • 02
    Font - ended up spilling wine all over the back of my jacket. I freaked out since it's a new jacket, immediately went to the bathroom to assess the damage. The waitress was apologizing saying it was an accident and I said, it's fine( I was fuming underneath). We ordered the check and when it came,I paid but asked the restaurant to remove the 20 percent gratuity that they had added since I didn't feel like tipping someone who's going to cost me a shit ton on money on dry cleaning. They said it wa
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  • 03
    Font - My friends saw this and said I could have left some tip regardless because the waitress seemed overworked. But I usually tip 15 percent normally and more if the service is good. I didn't think the waitress deserved a tip for serving me with a dry cleaning bill but my friends said I was being dramatic. I'm wondering if I'm really the a shole in the scenario because I don't think so. 672 760 1, Share
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  • 04
    Font - fromhelley · 2h The owner should have offered to have your jacket cleaned. I spilled butter on a woman wearing sweats once. My manager offered to pay to have them dry cleaned. She declined the cleaning and we comped her meal. She tried to pay but we declined the offer. G Reply 66 3
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  • 05
    Font - WeedLatte • 2h YTA. It was an accident. In most states servers make next to nothing without tips. The manager offered to comp the food, which would've helped with your dry cleaning bill more than keeping the 20% gratuity and you turned it down so you could instead penalize an overworked server for a mistake. Most restaurants servers are also tipping out bussers, runners, and/or hosts, so you're also penalizing them when they had nothing to do with your jacket. G Reply 1.8k 3 ..
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  • 06
    Font - LoveBeach8· 3h Colo-rectal Surgeon [41] YTA You should have let the manager comp the meal. The server didn't do it on purpose, was apologetic and accidents happen. That's why they're called accidents. Part of a server's tip goes to the table busser and whoever so you cheated more than just her. G Reply 1 706 3 ...
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  • 07
    Smile - YTA you should have tipped the server. It was an accident. If you felt owed compensation for the jacket or the cleaning you should have taken it up with the manager. She was already overworked and that's probably why she made the mistake in the first place. 6 Reply 1 358 3 ...
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  • 08
    Font - alyom · 2h YTA You said it was fine. Act like it. She doesn't know you well enough to know you were lying. So noone was informed, and the restaurant had not even had a chance to offer compensation. Which, apparently, they would have. Then you took your big revenge by making a big deal about the tip, and making clear it actually was not fine. DOUBLE ta if you are from usa, I hear nothing good about severs and tips in usa. TRIPLE if you were not the only one paying the bill, just the one ha
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  • 09
    Font - emccm · 2h Partassipant [1] I always get massively downvoted on this subject, but yes YTA. The way I look at it is that no one is 100% at their job 100% of the time. Accidents happen. YTA about the tip and how you reacted. In this situation I would have tipped more. Servers are having a super tough time right now and she probably felt terrible. G Reply 1 42 3 ...
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  • 10
    Rectangle - PopPop-Captain • 11m YTA! You could've had a comped meal and still tipped the waitress. Mistakes happen. There's a special level of hell for people who don't tip. 6 Reply 1 Vote 3 ...
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  • 11
    Rectangle - rshark_ · 3h YTA - an accident is an accident. You said yourself she is overworked. She is just as much human as you are, and is most definitely underpaid. Shame on you. 6 Reply 1 38 3
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  • 12
    Organism - NTA doesn't matter that it was an accident the restaurant still had an obligation to make it right by offering to cover the dry cleaning or comping your meal, the fact that all you wanted was to not pay the gratuity they should count themselves lucky and move on. O 6 Reply ↑ 76 3 ...
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  • 13
    Rectangle - Natynat24 · 2h YTA- Lack of compassion. But karma comes around and when you need it one day for a simple mistake you won't find it. G Reply 4 10 3 ...
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  • 14
    Rectangle - Chill_Confirmed · 2h NTA. You can't be expected to be grateful when someone spills wine on your clothes. Automatic 20% gratuity is the real AH here. G Reply 4 23 ...
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  • 15
    Smile - NTA - The moment that happened she should have brought the manager over and the reastuant should have offered to pick up the cleaning bill. G Reply 4 12 3 ...
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  • 16
    Rectangle - KhalDrogHeaux • 2h Certified Proctologist [29] YTA it was an accident. G Reply
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customer service aita waiter ridiculous waitress Reddit dramatic
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