Salon Tries To Force Man To Pay Fee When He Refuses To Be Touched By Sick Worker

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Mayarey
Nov 12, 2021 5:00 PM EST

Customer service is known to be quite good in the US. From what we know, it's the country most known for the insane concept that, 'The customer is always right.' So usually you can guarantee that you won't be f**ked over by a business because they value your loyalty more than anything. However, this simply is not always the case. Sometimes companies just want your money in the moment and don't care if it means losing your business for eternity. Is it the best business model? We can't say. Perhaps if you only think short-term.

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  • 01
    Font - Posted by u/PuzzleheadedCar1801 18 hours ago AITA for refusing to pay a missed appointment fee? Not the A-hole
    via u/PuzzleheadedCar1801
  • 02
    Font - I had an appointment to get my hair cut and colored last weekend. They have a policy which I was never made aware of that canceling an appointment with less than 24 hrs notice is a $25 fee.
    via u/PuzzleheadedCar1801
  • 03
    Font - When I arrived, the stylist was sick. He had snot running down his face and was hacking and coughing everywhere. He said it was "just a cold" that went to his lungs and now he has bronchitis. He indicated that it definitely wasn't covid, because he already had that and it felt different, but he wasn't even tested.
    via u/PuzzleheadedCar1801
  • 04
    Font - I told him I wasn't comfortable with letting him cut my hair when he was this sick. He laughed at me and coughed at me. So I packed up and went to leave. He and the manager told me I owed $25 if I canceled. I told them flat out, no way. You want $25 you can sue me for it and walked out.
    via u/PuzzleheadedCar1801
  • 05
    Font - I left a scathing review online and have literally told everyone I know about my negative experience. I'm actually friends with the stylist's husband. So it is lots of mutual friends and clients I'm talking about this with. The thing that bothered me the most was when he laughed and coughed at me.
    via u/PuzzleheadedCar1801
  • 06
    Font - I really don't care if it is covid, or the flu, or a cold, I don't want it and feel he shouldn't be working so close to people when he is sick.
    via u/PuzzleheadedCar1801
  • 07
    Font - The manager called me to insist on the fee, but I'm sticking to my guns. No fee will be paid unless they sue me for it period. In the mean time, I'll never do business with them again. 359 Comments ••98% Upvoted
    via u/PuzzleheadedCar1801
  • 08
    Font - OP has offered the following explanation for why they think they might be the asshole: I want to know if people think iata for refusing to pay a cancelation fee on a service when the provider is sick and should have canceled.
    via u/PuzzleheadedCar1801
  • 09
    Font - DarkRogus · 18h Certified Proctologist [21] NTA - As far as I'm concerned your hairstylist not informing you he had bronchitis until you showed up for the appointment is a legitimate public health reason to walk out and cancel.
    via u/PuzzleheadedCar1801
  • 10
    Font - icanhaslobotomy · 18h Definitely NTA. It's a freaking pandemic. Getting sick with a cold/bronchitis can make you more susceptible to COVID
    via u/PuzzleheadedCar1801
  • 11
    Font - Unique-Arachnid3630 · 18h Partassipant [2] Even if you did know about the fee, NTA. Covid, or not, sick people should not be around other people. You could be immunocompromised for all they know, and a mild cold could kill you.
    via u/PuzzleheadedCar1801
  • 12
    Font - IBeTrippin · 18h Asshole Aficionado [18] NTA They can insist all they want, but you didn't miss the appointment. You were there. They could take you to small claims court, but they won't win and they'll end up looking even worse.
    via u/PuzzleheadedCar1801
  • 13
    Font - geman11 · 18h Asshole Aficionado [13] NTA. He was too sick to be at work with everything going on right now. He works closely with people and is touching each of his clients. He should for sure be tested at the very least.
    via u/PuzzleheadedCar1801
  • 14
    Font - Obvious-Result6853 · 18h Partassipant [1] NTA. If the stylist has bronchitis, they need to stay home. You didn't also didn't cancel for no reason or do a no show, you left for a legitimate reason. The fact the manager is backing the fee does say a lot.
    via u/PuzzleheadedCar1801

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customer service aita contagious sick Reddit cheap corruption rude weird money
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