Having co-workers is a relationship like no other. You might be lumped together under the same boss in the same company, but there's no telling what petty disputes and personality clashes might occur when no-one else is looking. Diplomacy is an underrated skill in many parts of life, and it's never more important than in the workplace. This Twitter thread outlines exactly what we should say when we've got a difficult colleague that needs diffusing, and it's worth taking notes. Let muting yourself in the Zoom meeting to swear be a thing of the past.