A manager acting clueless? What a surprise.
When restaurants have busy days, they prepare for them in advance. Fast-food restaurants are well aware that certain holidays and the days around those holidays are going to be jam-packed. For example, it's not just Christmas Day that's busy. People are out doing their last-minute shopping for a few days beforehand, and they might decide on a quick meal on their way home. In order to be prepared for that influx of people, restaurants need to have extra staff on hand and have extra food read. Plus, managers will probably have to step in and help get all that food out to the hungry guests. When you're staring out at a horde of customers that's putting the building over capacity, you can only hope you're able to serve them quickly.
U/Prankishspace4 had a great story to tell about the time they experienced a busy day on the job. However, their manager made a few bad calls, and ended up facing the wrath of hungry customers. Instead of trusting his staff members to do the job they're hired to do, he got weird about it.
Next up, this text message thread between a grandmother and her niece highlights just how entitled some kids can be about gifts.
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