Landlord refuses to maintain apartment, tenant gets free laundry thanks to technical loophole: 'He lost quite a bit of money'

Submitting requests to your landlord for basic maintenance and repairs is pretty similar to trying to get reimbursement from an airline for that hotel you had to book when they stranded you in a strange city because of maintenance issues. And that similarity is that it's impossible; try and plead as you might, it's never going to happen. They're both going to ignore your request for as long as possible while redirecting and gaslighting you, just hoping that you give up and stop asking them.

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