Stubborn client's refusal to use ticket system leads IT employee to ignore him completely

The use of technology is not enjoyable for everyone. An automated system will never be able to completely replace human-to-human communication. How would you respond, though, if a client asked for technical support but refused to follow through on the necessary steps?

The story below describes an IT worker who is irritated. Working in IT, the original poster (OP) came across one of the most absurd requests to date. The client attempted to justify their noncompliance with the guidelines by citing their alleged need for interpersonal communication. So, if you're interested in knowing more about what happened and how OP dealt with a technophobe like the one in the tale below, make sure to check out the screenshots and enjoy a hilarious exchange between a very irritated employee and an annoying client. Additionally, after you've finished browsing through the screenshots, don't forget to read the story of the man who, despite years of no communication, expects rent-free housing in his brother's new house!

Like what you see? Follow our WhatsApp channel for more.

Posted by Sienna Varady

Advertisement

Stay up to date by following us on Facebook!

Tags

workplace-stories tech support employee work stories employee of the month technical difficulties technologically impaired technology reddit story IT employee entitled customers workplace Tech Reddit

Next on FAIL Blog

Scroll down for the next article

Comments

Advertisement

Hot Today

POPULAR

‘He lost his PhD because of me’: Employee gets boss's PhD revoked after getting fired for taking lead of the company 1

'My manager asks Karen exactly what she wants': Helicopter parent refuses to accept dorm roommates for her college-aged son 2

'I forgive you': 20+ Customers who ordered absurd sandwiches 3

'He wanted to be the first one of the day': Entitled market owner delays trucker by 4 hours 4

Gen X parents on blast after calling their teenaged son ‘entitled’ when he grumbles about earning $11.50/hour: 'That was my starting wage in 1984' 5

Tech support employee attempts to fix incompetent new hire's mistake but they get fired anyway: 'She just stared at her desktop' 6

UPVOTED

‘I got 25000 miles from my email nemesis’: People share the most clever ways to get strangers who use their email addresses to stop 1

‘Mom, am I adopted?’: Twin sisters take genetic test only to discover they share no DNA, parents refuse to admit that one of them is adopted 2

A Well-Supplied Toolbox of Hardware Store Memes for Hard Workers LOLing Their Way Through the Project 3

Worker's resignation letter to their boss sparks discussion online: 'I am taking that vacation starting now..." 4

'He wanted to be the first one of the day': Entitled market owner delays trucker by 4 hours 5

'No golfing in the cemetery!': Top 20 Funny Signs of the Week (May 19, 2024) 6

Advertisement