'Karen thanks me and hangs up. It was so satisfying': Cashier has one-on-one conversation with demanding customer who doesn't recognize her voice
This is one of the reasons why being a manager is an amazing job.
If you've ever worked retail, you know that dealing with irritating customers is par for the course. As a cashier, you'll spend your whole shift ringing people up, and a percentage of them are going to be crabby. So if you become a manager, you get to avoid the cash register more often than not. Along with a nice raise, it's a satisfying feeling to know that you only have to deal with customers when they're asking for a manager. At that point, the manager gets to be the good guy who solves their problem, or they have to be the bad guy who can't solve that problem and asks them to leave.
This person, u/PotentialResource, still found herself working the cash register during busy shifts. She was answering the phones, ringing up customers in a single line, and of course, dealing with the cranky, impatient customers who happened to shop that day. At least she got a chance to have a one-on-one chat with one impolite customer who had a problem with her long wait in line.
Read the full story below. And then, read some infuriating tales of social media influencers, like one woman who "Spent $7 on an ice cream cone for an Instagram picture, then threw it away."
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