Managers repeatedly disrespect employees' privacy thinking closed-door etiquette doesn’t apply to them double down when confronted: ‘Whatever you’re saying is management’s business’

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  • Managers think closed door etiquette doesn’t apply to them.

    "why would we knock to come into your room?"
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  • I work for a medical clinic. I do mainly administrative work for the finance side of the clinic, handling incoming invoices, monitoring the clinic's credit cards for fraudulent charges etc etc.
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  • I share an office with a member of the management team and he's frankly lovely. We have music playing and can balance a friendly discourse with our jobs.
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  • Every member of the organisation knocks on our door to come in. Not just knocking, but actually waiting to be shouted in to come in. Except our senior partner, practice manager and the deputy practice manager.
  • They just walk in unannounced and start immediately talking about whatever it is they want without checking if we're able to discuss it at the time.
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  • I raised it today as a problem because the member of management I share an office with sometimes has to have private discussions with staff hr
  • wise. I sometimes am having a hard conversation with him about my own health or sometimes we're on the phone and it's not appropriate.
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  • I was met with a response from the other managers of 'well we don't knock for people who don't have an office so why would we knock to come into your room? Anything that you're discussing is as members of management would want to know about anyway.'
  • Am I being too ridiculous to think that's over the line and a clear lack of respect for any sort of privacy?
  • Bad Boba Bod I worked at a clinic that at the time didn't have a room for the authorization staff. Our "office" was supposed to be another exam room but didn't have a sink in it like the others so myself and two teammates were crammed in there.
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  • We were calling insurances, so plenty of PHI/PII out in the open if the door was ajar. Our billing manager with control-freak levels of Mommie Dearest hated when we closed the door.
  • Didn't matter that patients would walk by and could hear everything we said. She needed to keep an eye on us anytime she felt like walking by.
  • Yeah, the entitlement is rampant with some people.
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  • Moontoya One of those door stoppers a foot behind the closed door You'll get up and move it before hollering come in
  • No knocking and barging in, the door will hit the stopper wedge and stick, the barging with the door will collide Only takes looking like an a to encourage knocking
  • Sensitive_Hat_9871 Before I rerired I was a manager. I told both my staff and my superiors I had an open-door policy. If my door was open, feel free to come in. I said I also have a strict closed-door policy. If my door is closed, don't bother me the door is closed for a reason.
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  • The closed-door policy was for reasons similar to those stated in other comments here: having hard/difficult/sensitive conversations with staff, on a conference call, etc.
  • Yes, it's just plain courtesy. For the most part my staff and superiors respected my closed-door policy.
  • VainTwit the best manager I ever had made it his priority that no one disturb us. he ran interference to intercept phone calls, circumvented unnecessary meetings, etc. it takes a good 3hr uninterrupted stretch to get good work done. constant interruptions just resets the clock and
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  • sabotages productivity. complex work requires concentration like in a library. most managers are busy fussing about how important they think they are. even if there were no door, or walls, you shouldn't be disturbed while you are working. make it about being the finances error free, not about privacy. it IS their practice. they own you. but they are shooting themselves in the foot by disturbing you
  • McDuchess They are wildly entitled. And equally wildly wrong. To the point of being legally endangering the clinic if you choose to complain about HIPAA violations.
  • Which you totally should do, if they walk in on you discussing your own personal health with your manager.

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