Essential employee resigns during meeting with "huge" client after being denied a raise and getting another job offer mid-meeting, client cancels contract: 'I accepted their offer, contract in my email within 5 minutes, digitally signed it within 10'

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  • "I resigned during a meeting with a huge client"

    TLDR: got denied raises a few years, resigned during a meeting with one of the biggest client. Client pulled contracts after a year.
  • An employee raises his hand during a meeting
  • Some years ago I worked at a digital agency who was actually a big player in the national scene. It was me who was responsible for maintenance and availability for some software used by our core clients and I ran the team who did the same for other clients.
  • Year after year I got denied raises or got a payrise that's just laughable. Asked so many times for a partner or sidekick as I was drowning I work, but they didn't feel the need as I was still able to keep it running while I was simultaneously running myself into the ground.
  • Here comes the 6 month performance review and yet again I voiced my concerns about my well-being and financial situation and yet again I was denied anything. Unbeknownst to them I was offered a position at a competitor granting me better pay and better workloads.
  • After the performance review we had an in person meeting with the second biggest client for contract renewals and as I was responsible for maintenance I was also included as to give input on SLA conditions and pricing. During that meeting i was rereading the offer which my manager saw, mailed the competitor I accepted their offer, got the contract in my email within 5 minutes and digitally signed it within 10.
  • Mailed HR, my manager and some execs my resignation. Fun fact is that all the execs I mailed were also in the meeting. Didn't turn long for faces becoming red with anger and they paused the meeting. Got pulled apart and got questioned what the f im doing, explained my side of the story and was met with utter disbelief. My manager
  • and HR got chewed out, I got better pay and better working conditions at the competitor. Client renewed their contracts that year but left the year after because of inadequate maintenance and the company not being able to meet the 99.999% uptime SLA. Career is popping off, my old employer is downscaling business because of a 'harsh market'.
  • Mr_Coastliner Not going to lie, I initially thought you vocally resigned during the meeting which would've put the clients in a really awkward place. Good employees get taken for granted too often. They have comp teams analysing the market rates for pay when hiring to ensure they are competitive. What they don't
  • do is if they find the existing employees are below market rate, is to increase their salary above the 3-4% annual and meet the market rate. It costs so much to recruit, hire, train, set up pensions etc for a new employee and likely have to pay them more than the existing employee asked for. You'd think
  • they would focus more on how to retain talent. My company are similar in the way there are set salary increases and no negotiation. So what usually happens is people leave then 6-12 months later they are called/ emailed to be re-recruited and typically get a large salary increase and/or a promotion. The boomerangs are prominent.
  • Employees focus intently on an important document
  • heptyne It's so crazy how often I hear a story like this where one or a few people are so vital in the workspace, but corpos won't pay them. It's often to the point they rather tank the whole business, than pay people fairly. They hate us.
  • TechnOght Second year in a row during annual review I was told I was getting 0 bonus 0 raise during record profits, so I quit on the spot. I had just gotten budget approval to buy and build automation that would have made significant delivery improvements to our infrastructure based upon the proof of concept I built in the lab. A friend that still works there told me they never deployed my work or automation, so they never improved their delivery times. Costly short sightedness.
  • BodaciousVermin Nicely done. The timing of your resignation is icing on the cake.
  • huge_dick_mcgee For the sake of argument, five nines is 5 minutes outage a year. Unless the company was fudging the numbers, that's a horribly aggressive target.

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