Intern on $80k bosses around coworkers, manager considers intervention: 'She talks down to people'

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  • A young female employee smiles as she sits at a meeting room table with her laptop
  • Arrogant intern. How to address?

    The company I work for has an excellent intern program. They rotate our interns between departments of their choice and pay very well. This particular intern works in the same department as me and is paid $80k with this being her first workplace experience after school. We'll call her Ann.
  • She talks down to people, delegates work as if she is at a senior level and will blame others for mistakes shes made. I've also seen her "steal" work from others - meaning she'll take over a task and cut the person who was actually assigned the task out of it.
  • Lastly, and this is minor, she lies on her email signature and linkedin claiming that she is a regular senior employee and not an intern.
  • I have a few employees under me and one in particular, we'll call Sara, has complained multiple times to me. I've witnessed Ann being incredibly r de, condescending tone and treat Sara like she is...to put it bluntly...an idiot. These interactions really frustrate Sara to the point where she will lose her cool.
  • I am new as a manager and am not sure how to address this. I am not Anna manager and my direct manager does not want to be bothered with these types of problems my direct manager also happens to really like Ann.
  • Should I talk to her directly? Ignore it? What is this best way to deal with this?
  • A young female employee crosses her arms and smiles
  • Otto Kermitten People like that succeed in Corporate America because their victims are told to be the bigger person.
  • ProspectForgeUS You're not Ann's manager so going direct to her puts you in a weird spot, especially when your boss already likes her. More risk than reward there.
  • What you can actually do is protect Sara. Coach her on not losing her cool because right now Ann wins every time Sara reacts. Document what Sara brings to you, dates and specifics. If this ever needs to go somewhere officially you want a paper trail not a he said she said.
  • The LinkedIn and email signature thing is your cleanest angle if it ever comes to it. It's not subjective, it's just factually wrong and most companies take misrepresentation seriously.
  • naturalistlifestyle Question who is Ann's boss? | - would be telling them that they need to have a conversation with her about professionalism. Maybe loop in HR
  • Icedtea4me3 I agree with talking to Ann's manager. If that doesn't work maybe somehow loop in HR
  • why888when888 As a manager, it is your job to manage this. Every time there is an issue, you need to document it and address it directly via email. There should be some one-on- ones. Professionalism, work place
  • conduct, write-ups, PIPs are needed here. If "Ann" is simply arrogant and it was a momentary power trip, this should tone it down. If there are additional issues that cannot be corrected, terminate her. We don't need
  • more toxic managers. Although your are not Ann's direct manager, someone needs to take accountability. As long as the interactions with the intern are called out and documented, management cannot ignore it.
  • This is important from an ER standpoint because historically, it's people like Ann that people huge liabilities for companies later down the line.
  • Inter-Mezzo5141 Why can't you call out Ann directly? She's an intern, lowest on the totem pole, and is buying your employee. Call out everything she does. "Ann, I assigned that project to Sara."
  • "Ann, it is not appropriate for you as an intern to dictate work to my employee." "Ann, that sort of time is not acceptable in our workplace". She's doing it because she's being allowed to get away with it. What's she going to do? Go to her superior and explain
  • why she should be allowed to take and delegate work?

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