When I was a bartender, customers would often rack up huge tabs over several hours, ordering martinis at the busiest moments and shots for everyone at the bar minutes before closing. The most ostentatious customers were usually the ones who would ditch the bar without closing their tabs, and 90% of the time, those cards would decline. It's a risky scam, but people who work in the service industry know better than most that customers can be shockingly audacious. As much as we wish we could expose every entitled customer for their crimes against restaurant etiquette, most of the time we just let these things go because unfortunately, it's kind of part of the job. But redditor u/tamiraisredditing has one of those satisfying tales of righteous vengeance that every server and bartender fantasizes about after dealing with a horrible customer.
Redditors in the comment section were stunned, to say the least. So stunned, in fact, that some literally couldn't believe the audacity of OP's customer and questioned whether OP made the whole thing up. Regardless, redditors had a whole lot to say about shitty customers who don't tip.
“Retroactively Downgrading? Hook, line and sinker, folks we have ourselves a LIVE one!!” Exclaimed u/Double_Match_1910.
u/Shawofthecrow explained how they would have taken a simpler approach. “Great way to get back at him. I would've said no problem and kept the $100. He signed it, so the dispute would fall.”
After a number of redditors chimed to claim that OP's customer wouldn't have been able to successfully dispute the charge, u/jaymbee00 argued that there's a good chance he would have gotten away with it. “If you dispute a charge with your card company, there’s a 90-95% chance the business will lose the dispute, regardless of signature. Honestly, regardless of almost any evidence, we, the merchants offer to the card companies. Also, say you dispute a transaction, the merchant fights it and wins the initial dispute. You, the customer then appeal the result, and continue arguing the transaction… merchants will absolutely lose 100% of those disputes. I don’t like it. That’s just the way it is; here in the United States, that is. We work in hospitality, we don’t even try to fight ‘em any more. It’s just a new form of theft…”
“Get em',” encouraged u/Fuquar7, “I think you did her a favor exposing his deficiencies.”
Read the original thread here.