customers

Retail worker accused by their boss of stealing for simply taking their lunch break: 'I told her if it’s unpaid, that time is mine'

Brad Dickson

Restaurant workers divulge the weirdest ways customers tried to get a free meal: 'A woman with long, straight black hair found a long, straight black hair in her food'

Ally Perry

Customer refuses to pay crocheter for her work because she accidentally sent the payment to the wrong person, demands she give items to her anyway: 'I don't think I should just hand over the items since I wasn't paid.'

Emmy Pratt

Shoplifter conjures a half-baked excuse for stealing a charger from a convenience store, then books it when he's caught red-handed: ‘"I put them there because my hands were tired"’

Lana DeGaetano

‘My manager decided that he and his family were going to adopt her... she's been determined to be a Great Pyrenees mix.’: A pet store colleague’s compassion saves a customer’s abandoned puppy, whose massive paws and heart secured her immediate adoption

Laurent Shinar

Mother kicks entitled family out for gatecrashing her son's private birthday party and stealing food: 'That doesn't matter, my children want some food'

Brad Dickson

Call center boss demands that workers read long script for every single call, doubling customer wait time: 'The message said "no exceptions"'

Remy Millisky

Café owner demands bakery lead order more product due to upcoming holiday, ignoring and overriding their knowledge and experience, they comply and then quit when they're blamed for the wasted product: 'So I did it. I doubled my regular order'

Brad Dickson

New 22-year-old hire forced to work the front desk at luxury hotel on his first day after coworkers assigned to train him failed to show up: 'I feel so bad for the young man'

Ben Weiss

Customer refuses to listen to store's policy, which forbids paying in nickels and dimes, cashier gets payback by giving her change back in cents only: ‘Money is money, right?’

Bar Mor Hazut

Company instates new B2B project management and communication software that clients despise, boss insists that it be used anyway, causing problems with key client who gets the CEO involved: 'The client called [the CEO] directly'

Brad Dickson

7-year-old kid laughs at grocery store cashier for working "too slow", customer reprimands him after his entitled mom refuses to apologize: 'He just insulted someone doing their job'

Bar Mor Hazut

'Beef tartare, sub chicken': Food service workers reveal the most unsettling orders they had to make for customers

Ally Perry

Entitled parents try to use their 7-year-old kid to cut the line at the amusement park, theme park employee schools them: 'Dad won't try this again!'

Ben Weiss

Hungry customer exposes a Doordasher after they steal ½ of his food order, receives an 80% refund, and gets the delivery guy fired: ‘[He] not only stole food, but rifled through everything else’

Jesse Kessenheimer

College student working at pet resort is scheduled alone on chaotic Sunday to manage over 100 dogs with no support, she breaks down in front of customer after being overworked, boss then demotes her for crying: 'You need to be stronger to work up front'

Emma Saven