customers

Cleaning clients hide 100 rubber ducks around apartment, demand cleaner collects them all as they work: 'I would never clean for them again'

Ally Perry

Delivery driver fired for “allegedly” stealing customer’s cat after being caught on doorbell camera, says he thought it was a stray: ‘I don’t believe his story’

Blake Seidel

Pokémon card reseller offers another collector 20% below asking price for a box of cards, collector refuses to give in to their scalper ways: ‘Buy them on eBay then’

Lana DeGaetano

Online handbag seller refuses to send bag to entitled customer after they demand a refund for two past orders, leading to a dispute on the site: ‘I decided to cancel the order’

Bar Mor Hazut

Venue refuses to refund client's deposit after they call off their wedding, client uses the space to host a Mario Kart tournament instead, despite venue's demands: ’Release the date'

Bar Mor Hazut

Hair salon offers "silent haircut" for $5 up-charge: 'What is the reason for charging more for this?'

Remy Millisky

Customer service employee figures out the perfect way to handle entitled customers simply by echoing them: ‘Crazy how that works…'

Elna McHilderson

Shopper outsmarts Kohl’s with their own Black Friday return policy, ending up with a full refund, extra store credit, and a $100 gain: ‘They didn’t budge so I did exactly what their policy allowed’

Etai Eshet

Retail employee maliciously complies with manager's new rule, leaving customers confused: 'You have to use the kiosk for that'

Remy Millisky

'Gift cards don't work that way': Taco shop drive-thru employee dumbfounded, denying a customer when they try to purchase a meal with a $0 gift card

Jesse Kessenheimer

24-year-old handles difficult customer, gets upset when 49-year-old coworker accidentally sends her critical text: 'She should have handled that'

Ally Perry

10+ Managers who got even with entitled customers: 'I loved... being able to say "I am the manager"'

Remy Millisky

Diner finds 2 hairs in soup, restaurant refuses to swap and only refund when she warns of bad review: 'Can I please have this bowl stay here so I know it's new?'

Ally Perry

Car rental customer gets even with strict employees who refuse to take back $91/day car: 'By the time 10 AM rolls around, the car is COVERED in mud'

Remy Millisky

15+ Receptionists who got even with their entitled customers: 'It felt so good to stand up to him'

Remy Millisky

Grocery store customer pays for stranger's groceries after overhearing her talk about financial struggles, gets criticized by girlfriend for overstepping: ‘You made her feel small’

Bar Mor Hazut