customers

24-year-old handles difficult customer, gets upset when 49-year-old coworker accidentally sends her critical text: 'She should have handled that'

Ally Perry

10+ Managers who got even with entitled customers: 'I loved... being able to say "I am the manager"'

Remy Millisky

Diner finds 2 hairs in soup, restaurant refuses to swap and only refund when she warns of bad review: 'Can I please have this bowl stay here so I know it's new?'

Ally Perry

Car rental customer gets even with strict employees who refuse to take back $91/day car: 'By the time 10 AM rolls around, the car is COVERED in mud'

Remy Millisky

15+ Receptionists who got even with their entitled customers: 'It felt so good to stand up to him'

Remy Millisky

Grocery store customer pays for stranger's groceries after overhearing her talk about financial struggles, gets criticized by girlfriend for overstepping: ‘You made her feel small’

Bar Mor Hazut

Retail worker accused by their boss of stealing for simply taking their lunch break: 'I told her if it’s unpaid, that time is mine'

Brad Dickson

Restaurant workers divulge the weirdest ways customers tried to get a free meal: 'A woman with long, straight black hair found a long, straight black hair in her food'

Ally Perry

Customer refuses to pay crocheter for her work because she accidentally sent the payment to the wrong person, demands she give items to her anyway: 'I don't think I should just hand over the items since I wasn't paid.'

Emmy Pratt

Shoplifter conjures a half-baked excuse for stealing a charger from a convenience store, then books it when he's caught red-handed: ‘"I put them there because my hands were tired"’

Lana DeGaetano

‘My manager decided that he and his family were going to adopt her... she's been determined to be a Great Pyrenees mix.’: A pet store colleague’s compassion saves a customer’s abandoned puppy, whose massive paws and heart secured her immediate adoption

Laurent Shinar

Mother kicks entitled family out for gatecrashing her son's private birthday party and stealing food: 'That doesn't matter, my children want some food'

Brad Dickson

Call center boss demands that workers read long script for every single call, doubling customer wait time: 'The message said "no exceptions"'

Remy Millisky

Café owner demands bakery lead order more product due to upcoming holiday, ignoring and overriding their knowledge and experience, they comply and then quit when they're blamed for the wasted product: 'So I did it. I doubled my regular order'

Brad Dickson

New 22-year-old hire forced to work the front desk at luxury hotel on his first day after coworkers assigned to train him failed to show up: 'I feel so bad for the young man'

Ben Weiss

Customer refuses to listen to store's policy, which forbids paying in nickels and dimes, cashier gets payback by giving her change back in cents only: ‘Money is money, right?’

Bar Mor Hazut