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HR accidentally sends entire company the results of employees' engagement survey, leading all employees to read through the unfiltered feedback: ‘There were very pointed remarks about management’

HR accidentally sends entire company the results of employees' engagement survey, leading all employees to read through the unfiltered feedback: ‘There were very pointed remarks about management’

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Employee is forced to talk to customer service bot instead of a person and ends up developing another bot to run up the company’s AI bill: 'Maybe they'll provide customer service now, instead of foisting the responsibility on a chatbot.'

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