I work the front desk of a local hotel. Monday is our busiest day, and I was running ragged answering phones, checking in guests, and washing and folding the laundry (at our hotel, clerks double as laundry attendants). Suddenly one of the guests I was checking in pulled out a long, skinny balloon and blew it up. He quickly fashioned it into a cute balloon dog, handed it to me, and thanked me for doing such a good job. His little act of kindness really MMD!