Tech Calls Customer About Internet Being Down, There's A Literal Fire
In all fairness, the tech support was just trying to be proactive in letting their customer know that the internet was down and being monitored. There was absolutely no way for them to know that said internet happened to be down because of a raging fire. Gotta love that automated response there at the end too. Check out another glory story from the tech support world with this man who insisted that he knew more about IT than IT, and then learned differently.