'No, I'm stupid': Entitled Karen causes problems scanning coupons at self-checkout

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Ben Weiss • Writer and Editor
Sep 30, 2022 11:00 AM EDT

People who make scenes at self-checkout should not be allowed to shop. We can add this entitled Karen to the long-running list of contenders for Karen Of All Karens.

 

This thread was posted on Reddit's r/TalesFromRetail subreddit by u/soccereler, who opened up about a bad interaction with this customer at the self-checkout station. It was a classic case of not knowing how coupons work and trying to use a coupon for the wrong brand. What's remarkable to us is the immediate hostility she projected after the Redditor asked if they could help her. The fact that she snapped back with "no, I'm stupid" says a few things: 1) this woman is awful; 2) this woman is iconic; 3) this woman does not understand how to get someone to want to help you. 

 

As we know, Karens are a rare breed that can come in all shapes and sizes and can show up to make a scene just about anywhere. For instance, this Karen was removed from a store after using a slur. 

 

For the full story, keep scrolling below!

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  • 01
    Font - r/TalesFromRetail. Posted by u/soccereler 4 days ago Lady with coupons in self checkout 2 Medium I was working self checkout and this lady comes with a kind of full basket. She has tampons she wants to buy and some store coupons to use with them. She already had an attitude because of the bagging alert even though I was clearing it on the device. She waved me over and asked about the coupons. First thing that came to my mind was to ask her if she had scanned them because sometimes custome
    via u/soccereler
  • 02
    Font - She replied with a sarcastic "no, I'm stupid" because having an attitude is always a great way to start a conversation with someone who you want to help you. It caught me off guard as I had not even really interacted with her at that point. I then looked at the coupon and the box of tampons. It appeared to be the right thing but as we all know coupons can be super specific sometimes.
    via u/soccereler
  • 03
    Font - So I go ask someone up front to go check. Front end manager goes check then the lady ends up following her down the isle. The coupon is next to another kind of tampon of the same brand. Front end manager told the woman that she really did not know why it wasn't taking off so the woman got all huffy and started with the attitude again. Manager just walked away so the situation wouldn't escalate further.
    via u/soccereler
  • 04
    Font - The woman ended up getting the the tampons that the coupons were right next to. She then walked back up to the self checkout and asked if the front end manager was the highest manager there. I of course said no. Then she asked for the store manager, who wasn't there, only an assistant. Then she started with the "I'm gonna call the store and complain" stuff. Then I shut up and walked away. She actually started calling the store while still in self checkout I'm pretty sure. Assistant manage
    via u/soccereler
  • 05
    Font - In the end though neither of us got in trouble and had the customer not gave us an attitude, one of us could have just put the coupon in manually.
    via u/soccereler
  • 06
    Rectangle - SheilaInSweden 3 days ago As soon as she said "No, I'm stupid" I would have treated it as if she meant it seriously. 101 Reply Share
    via u/soccereler
  • 07
    Font - bstrauss3 3 days ago . Really, dear, you shouldn't be so negative about yourself. Many peope who might be a little slow lead happy, productive lives. Let's work on your self respect and afirmations, shall we? I will be proud of doing the best that I can do. I will not compare myself to others - they too have life challenges. Come on, say it with me... 442 ↓ Reply Share
    via u/soccereler
  • 08
    Rectangle - Admirable- Course9775 3 days ago "Don't be so hard on yourself " 12 Reply Share
    via u/soccereler
  • 09
    Font - WimbleWimble. 3 days ago The customer is always right. so she said she's stupid. treat her that way. forever.
    via u/soccereler
  • 10
    Gesture - QUESO0523 3 days ago 'No, I'm stupid." "Well, at least you're self-aware."
    via u/soccereler
  • 11
    Font - PopularCranberry3573. 3 days ago. edited 3 days ago She purposely used self checkout to create problems so she can complain. She already knew the scale alerts would goes off constantly and should have used a register. She was hoping the coupons worked for the ones she wanted and not the ones that the coupons were actually for. Of course they play the victim card and lie about associates when they do complain smdh. What a ignorant rude lady.
    via u/soccereler
  • 12
    Font - Exact_Insurance. 3 days ago I work as a front end supervisor in a grocery store and I despise idiots who take a cart full of crap through self checkout. They are designed for maybe up to 20 items
    via u/soccereler

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