'We will never return': Waiter gets the chance to reply to Karen's one-star review about them
Some people want to be food critics with their reviews, but this person took it further by writing a very long message directly to a restaurant.
When I worked retail, I always found it so delightful when customers would vow to never return to our restaurant. It was often that they'd come in during a rush, and then were shocked, stunned, and horrified, that they'd have to wait a whole 15 minutes for their meal. Bigger problems are going on in the world. But not to these people.
Sometimes they'd claim to want their food before others ahead of them in line because they "come here all the time." The workers would just roll their eyes, because that doesn't mean you get to skip the line. Then, sometimes the customer would go even further in their annoyed state. They'd vow to never step foot in the restaurant again, as if that was a punishment to us food service workers. Oh no, you're saying that you, a terrible customer, will never bother us again? Wow, you're so right, that's a perfect "punishment" for the employees.
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Here's a secret I want to share about one-star reviews and complaining phone calls. No matter how upset you are, the employees will make fun of your review. Like, hooting and hollering levels of laughter. We found them funny too! The one-star reviews usually have a grain of truth to them, which the employees can relate to. However, the more dramatic you are with your one-star complaint, the harder the employees will cackle with laughter. You've been warned…
Up next, this alpha male was very convinced he could lift a sofa bed on his own.
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Here's what they had to say in reply to that novel that their customer wrote:
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