'I knew everything': Poor treatment of previous employee costs business $1,000,000 contract when they're assigned to manage the account

It's not personal; it's just business—a phrase you'll hear only when someone has decided to treat you quite poorly or has gone back on their word and is hoping that these simple words will prevent you from retaliating. The more accurate truth is that business is personal—it relies on trust and established relationships. And when you've established that you can't be trusted and have a habit of disregarding your relationships—well, don't be surprised when people no longer want to do business with you.

After being poorly treated and made privy to their employer's business dealings, this employee went on to work for a company that was an important vendor for their previous employer. At their recommendation and armed with the knowledge of how their previous employer conducted business, their new employer decided not to take a $1,000,000 contract—proving that good interpersonal conduct is good business.

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