'You got some nerve...': Employee confronts gym goer who refuses to adhere to gym policy, then finds out he isn't even a member

Customer support agents are frequently treated like private-sector workers, as though they must get the blessing of the client before proceeding with their day. This makes the job extremely unpleasant.  However, what would you do if an aggressive customer visited your establishment with the express intent of disobeying the safety rules that were set in place to protect the public? Would you rather they learned their lesson the hard way or would you try to stop them from doing something that could end up harming them directly?

The story below is an account of a frustrated employee. The original poster (OP) has a part-time job in the fitness department of a community center. He clarifies that most of the time, the clients are pleasant and relatively easy to work with. But, as is typical in any profession requiring interaction with clients, there will always be a certain segment of the population that feels unaffected by the law and free to act whenever and however they like.

In light of this, be sure to read the story of the self-centered customer who marched into the fitness center and claimed that he was above the law. When you're done, don't forget to read the story about the micromanager who assigns an overworked employee more responsibilities, and then cuts his pay in half, leading him to leave the company high and dry!

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Author image for Sienna Varady Sienna Varady
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