‘If he’d been nice to me, I wouldn’t have charged him’: Entitled hotel guest treats front desk clerk like dirt, gets charged an extra $75 he could've avoided

If you're mean for no reason, then, quite literally, you're going to pay the price. 

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Author image for Elna McHilderson Elna McHilderson
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  • This is your reminder that no matter what kind of day you're having, be kind to hospitality and service industry employees. That job takes a whole different kind of level of patience and kindness that, if you have never worked in these fields, will never understand. Plus, they really have the power to make your otherwise pleasant experience, not so pleasant. 

    Take, for example, this front desk employee at a hotel. They were doing their job, being kind, and helpful. So when a guest called to ask if her and her boyfriend could get a late checkout, he was more than happy to help. He relayed the information that anything after a certain time would cost extra and that their key would not work after a certain hour. She agreed, and they carried on. Then an angry and entitled man came downstairs to demand why his key wasn't working. He was mean to the front desk employee for no reason. So when he gave back the man the reactivated key, he noticed a fee that they had overlooked. He could've ignored it and let them have the discount. But after that kind of behavior, you better believe he charged him extra. See the whole story below!

  • 01
    FRONT DESK "Since he wanted to boast about how much money he paid for his room and for his dog to stay in the room, I figured I'd give him his money's worth." Please Wait For Next Available Cast Member
    via Patrick Pelletier via wikimedia commons
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  • 02
    The Late Check Out Disrespect Medium So this is just sort of a rant, and it's more a funny and stupid story. It's also a small bit of revenge that I got against an shole. So this guys girlfriend calls down from the room and asks about a late check out. I tell her that we can do noon for free or 1pm for 25 dollars and that anything after that would be half a days rate. I hear her consult with the boyfriend and she agrees on a 1pm check out for a charge.
    via Various_Jelly20
  • 03
    I let her know that I will make a note on the reservation for her, but that the keys at our property automatically deactivate at noon so if they will need to get back in the room before they check out that they will need to come reactivate the key. She says okay and hangs up. I charge the card for the late check out fee and move on with my life. A short while later, a man comes down with a dog on a leash to get coffee at our breakfast area. He gets several coffees and the girl hands them to him
    via Various_Jelly20
  • 04
    He comes back minutes later and slams his key on the desk and yells "why isn't my key working?" I have no clue at this point that he is the late check out room so I assume that he just accidentally deactivated his key with his phone which can happen sometimes. So I say "what's the room number so I can reactivate that for you?" He immediately starts talking over me like "this is ridiculous, I paid good money to stay here and I had to pay for my dog and I paid money for a late check out and you ca
    via Various_Jelly20
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  • 05
    At my property there have been shootings nearby, so we have to use keys for the elevator. Your room key only gets you to your floor and without an active key, the elevator will not more. So I ask again, "yes sir I apologize, what's the room number?" He gives me the room and goes "go faster, I have all of this coffee and my dog, how long does it take to make a key?"
    via Various_Jelly20
  • 06
    I'm still trying to be nice, so I explain that our keys automatically deactivate at noon and apologize for the inconvenience. He says. "well you should have told me that". Um sir, I literally told your gf that and she said it was fine. I told him so as I handed him the key and he huffed and puffed about it all the way to the elevator.
    via Various_Jelly20
  • 07
    As I was closing out of the reservation, I noticed that he did not have a pet fee on his reservation. Since he wanted to boast about how much money he paid for his room and for his dog to stay in the room, I figured I'd give him his moneys worth. I charged him the 75 dollar pet fee. If he'd been nice to me I wouldn't have charged him for the pet fee if I had noticed. But since he wanted to be a I around and found out. I guess he
    via Various_Jelly20
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  • 08
    Old Turkey Tail • 20h ago Sometimes people get what they deserve. But I wonder if some people are stuck in a feedback loop, where when they're frustrated they act out so they're - treated appropriately, which makes them more frustrated, and eventually it must feel like they just can't catch a break. ✰ Vote Reply
    via OurTurkeyTail
  • 09
    • Shyassasain 19h ago I have no clue why people think paying a couple pennies means they should receive the kind of service only a miracle worker+oracle duo could pull off. It must be exhausting to be so angry all the time. Buddy must've really needed his coffee. ↑ Vote Reply
    via Shyassassins
  • 10
    • athiestvegan 19h ago Good for you! If he wanted to treat you with basic human respect, he could have gotten his pet fee "overlooked." Instead, he drew your attention to his bill and you noticed and corrected the issue. Vote Reply
    via athiestvegan
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  • 11
    KakaakoKid 18h ago • Mister FAFO - he effed around and found out what happens when you're entitled. Vote + More replies Reply • Bennington_Booyah 17h ago Be mean, pay the price. I love this karma! Vote Reply
    via KakaakoKid
  • 12
    EnchantedTikiBird • 14h ago Sounds like it started by ignoring his girlfriend first. Yes dear. Yes dear. Wait, what??? ✰ Vote Reply ...
    via EnchantedTikibird

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karens front desk hotel lobby late checkout reddit karen hotel employee what goes around comes around entitled people karma pay back karens in the wild justice served entitled karen karma hotel pet fee r-entitled Reddit karen story hotel clerk karma karen entitled people
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