Company's South African branch unexpectedly receives $1,800 donation, manager uses it to create a successful staff micro-loan fund, only for head office to shut it down, demanding the money's return: 'Widely regarded as incredibly helpful'

International companies can be complicated due to the number of layers that make up their communication networks. Branch rules can differ based on locations, resources, and even based on the employees themselves. However…most what-if situations have a basic protocol that employees are required to follow…Except for this unique case, which seems to have come with no instruction manual. 

This international organization has branches worldwide, but one day, the branch in South Africa was randomly gifted $1800 in donations from an impressed donor. So the first thing this responsible manager did was disclose the donations to all the needed-to-know management team and the boss overseas, awaiting their direction on what the money should be used for. But after weeks of no responses, this employee decided to take matters into their own hands. Instead of having a pile of money sitting around, this employee decided to start a staff micro-loan fund to help employees with their personal, temporary payments if needed, under the agreement that their small portions are repaid within 3 months. A system that added a lot of support and security to their work community! 

However, when the previously silent bosses sitting in their big, international offices caught wind of the news, they instantly shut it down, demanding the money be immediately refunded. Resulting in a new (and old) working environment that left employees feeling helpless in times of need…

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  • What made this employee the most frustrated, was not that their clever system was dismissed, because there are always other ways to help their staff, but because the company inhaled millions of dollars a year, so why in the world were they so obsessed with this $1800, especially as they were never really losing the money and would've been able to settle oceans of their employees stresses.  

  • "This was a company that profited millions a year, yet they couldn't look past $1800"
    via gettyimages

    Image is representative only and does not depict the actual subjects of the story.

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  • Micro-loans were amazing until the Company found out

    I used to run the South African branch of an international organisation. I had about 15 employees at the
    via Alesig
  • It was a community-based organisation, and staff salaries were quite low. Early on in my position there, I kept getting these spammy-looking emails, saying our SA branch had received a donation from someone I didn't know, and to contact their lawyer.
    via Alesig
  • After a few weeks I decided why not, and they sent me a payment of around $1800 (this was around 2012).
    via Alesig
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  • Turns out the donor was impressed with our social work and wanted to reward the staff.
    via Alesig
  • The first thing I did was disclose this to HR, Finance and my boss (all overseas), and asked what I should do with this money.
    via Alesig
  • I never heard from any of them. So that amount sat in our bank account for a few months, until I decided it should be put to use.
    via Alesig
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  • Cheezburger Image 10571250432
    via bunyaritklinsukhonphotos

    Image is representative only and does not depict the actual subjects of the story.

  • I called a meeting with my colleagues to discuss this. Should we donate it (to whom?
    via Alesig
  • It didn't seem fair to our many charities to only donate to 1, and splitting it would hardly be worth it), should we split it evenly amongst the staff (again, it would hardly be worth it), should we split it based on salary, where the lowest salary got the biggest portion (voted down.
    via Alesig
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  • The amount was really minimal to make a difference)? In the end we decided to keep the money in the account, but to use it as micro-loans for staff.
    via Alesig
  • When a staff member needed a loan, they would apply to me and submit a reason.
    via Alesig
  • I'd then present this to about 5 staff members, whoever was available (on rotation), to decide if this was a valid reason.
    via Alesig
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  • The loan would be paid back within 3 months, and taken directly out of their salary.
    via Alesig
  • Most of the loans requested were $50- 150, and all were paid back within 3 months. It was widely regarded as incredibly helpful, and we had no issues agreeing to people's requests.
    via Alesig
  • Cheezburger Image 10571250688
    via pixelshot

    Image is representative only and does not depict the actual subjects of the story.

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  • A medical emergency, the car broke down etc. This went on for about a year, until Finance decided these figures were a discrepancy and we had to put a stop to this.
    via Alesig
  • Suddenly HR and my boss got involved, saying i needed to return the $1800. I argued against it, saying how beneficial this was to staff and suggesting other branches take this on as policy as well (we worked in about 30 countries, with many staff on low salaries).
    via Alesig
  • But they wouldn't hear it, so I had to end the micro- loans and return the money.
    via Alesig
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  • The thing that annoyed me so much, besides my staff missing out on this perk, was that this was a company that profited millions a year, yet they couldn't looks past $1800, which was a fair donation to my branch.
    via Alesig
  • I did take on some of the micro-loans myself for a number of years, when I could afford it, but it was such a simple thing the organisation could have done to improve staff moral.
    via Alesig
  • Tilendor This is an awesome thing that would have gotten me through a pinch several times. Su ks that it was squashed.
    via Tilendor
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  • LesnBOS I think I would figure out another way to do it, and start with each person saving up their portion of the pot. Many carribean communities do this.
    via LesnBOS
  • digiorno Just fyi: These micro loans are typically called "advances" since you were taking it out of their future pay checks. So if you want to look up other ways that people have set up this sort of system you might want to use that term.
    via digiorno

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