customer service

Logistics company worker gets back at condescending customer, forcing him to drive 2 hours after he demanded reimbursement for his own mistake

Etai Eshet

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Hotel employee gives guest free breakfast coupons, she complains that breakfast isn't free: 'What exactly is the issue?'

Ally Perry

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Entitled stranger at Garden Centre insists another shopper works there and demands to speak to his manager to report him when corrected: ‘[He] came rushing up to me, asking where the rhododendrons are… I said I don't work there’

Etai Eshet

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‘[She said] I was lazy and acting tired’: Massage therapist enforces a no-overtime policy with an entitled client, she responds with a texting tantrum and gets herself blocked

Etai Eshet

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'I think they need bigger icons': Interface of Illinois DMV computer stuns internet

Ally Perry

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Retail employee helps elderly couple find formal wear for 20 minutes, gets scolded by his boss for spending too much time with one customer: 'I sold around $150 in 1 transaction.'

Emmy Pratt

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Out of pure boredom, dude decides to fake a foreign accent at the new local cafe, has kept it up for 3 years now, sparks hilarity: ‘​I don’t even have an old country, I'm from Ohio…’

Elna McHilderson

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Is it an obligation to tip on percentage? People discuss tipping culture around the world, some people get it, others criticize it completely: 'Pretty soon someone's going to ask for a tip just for handing me a receipt.'

María Cetra

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Retail manager yells at employee in front of customers for trying to explain to her how to change a price in the system: ‘You completely threw me under the bus’

Bar Mor Hazut

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‘Accidentally gave better customer service than the actual employees’: Bookworm gets confused as staff at a busy bookstore, shows frazzled customer the power of kindness

Elna McHilderson

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‘Some customers make your job easier. Carol wasn’t one of them’: Pool cleaner’s difficult client Carol demands he vacuum her leaf-covered patio with a pool vacuum, then makes him assemble a pressure washer for free

Etai Eshet

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‘Receipts don't lie’: Arizona ice cream business accuses food reviewer of lying after he posts an honest review and discovers they messed with his order, the creator proves them wrong

Bar Mor Hazut

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Hotel guest doesn't know the difference between a request and a guarantee, so when his reservation was just a request, he made a scene because he didn't get what he wanted: 'Anytime he would get wound up again'.

María Cetra

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Tour guide refuses to delay tour after late guest calls to demand the group wait an hour for them: ‘Can’t you just ask people if they mind waiting?’

Bar Mor Hazut

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Bank teller refuses to help client, leading client to email every “important-sounding” staff member about the issue, the problem is fixed immediately: ‘Was told there was nothing the bank could do’

Bar Mor Hazut

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Frenchman pretends he is English and makes his barber believe he doesn’t speak a word of French for years to avoid small talk: ‘He doesn't speak a single word of english, the only few times we interacted I used google translate on my phone’

Olivia Arocena

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