customer service

‘"I hope you have another job lined up!"’: Entitled customer demands hotel employee give him multiple discounted rates that he doesn't qualify for, then berates the employee, claiming he has ties to the hotel's corporate sector

Lana DeGaetano

'I got to continually tell customers "No"': Pet store employee and wise boss gets satisfying revenge on entitled customers

Remy Millisky

Entitled customer removes money from the tip jar to pay for his ice cream: 'Tell him he still owes you money'

Ben Weiss

26 Dive Bar Memes for People Who Call the Regulars by Name

Isabella Penn

Manager tells 21-year-old retail worker to "just smile more," she obliges by smiling non-stop for her entire shift, horrifying a Karen customer: 'For the rest of my shift, and every shift after, I smiled'

Brad Dickson

Customer skips long line and heads straight to register, cashier makes her regret it: 'She stormed off'

Isabella Penn

20+ Retail workers who had bizarre customers: 'He released a box of spiders into the store... He's not allowed in any Starbucks in this town anymore'

Remy Millisky

Delivery guy refuses to climb two flights of stairs to deliver a package, instead claims no one was home, only to be forced to climb to the 8th floor the next day: ‘Enjoy the stairs’

Bar Mor Hazut

Customer demands restaurant server to open their establishment when it's closed for the day, but karma has other plans for her when she instead orders for delivery: ‘[Her] delivery never comes’

Lana DeGaetano

Guest sues hotel after she forgets passport in her room, causing her to miss her flight when hotel staff struggle to find it: ‘She holds us legally responsible’

Bartender loudly interrupts customers' conversation to demand 20% tip instead of $1.50: 'This was funny and enraging at the same time'

Remy Millisky

'Duty manager read it and then promptly started laughing': Entitled coworker demands injured colleague do the same heavy lifting, but the doctor's note actually gives her even more work to do

Elna McHilderson

Mom buys a painting of her son from a local fair artist, discovers artist gave away her phone number when she gets a call from a stranger asking for painting: ‘It was out of line’

Bar Mor Hazut

'I'm outta here': 30+ Workers who quit their bad jobs on Day 1

Remy Millisky

Bossy customer makes waitress cry over a plate of sunny side up eggs, leaves $0 tip: 'She starts picking me apart like I'm a character flaw'

JR Atkinson

Fight, Flight, or Freeze: Why the “Gen Z stare” isn’t bad customer service, it’s social evolution

Jesse Kessenheimer