customer service

Restaurant manager takes server's $100 tip, gives them $16 back: 'I asked where the rest went and she said "pooled with everyone" but I was literally the only server working that section'

JR Atkinson

Company instates new B2B project management and communication software that clients despise, boss insists that it be used anyway, causing problems with key client who gets the CEO involved: 'The client called [the CEO] directly'

Brad Dickson

7-year-old kid laughs at grocery store cashier for working "too slow", customer reprimands him after his entitled mom refuses to apologize: 'He just insulted someone doing their job'

Bar Mor Hazut

17-year-old snack stand employee gets even with entitled middle-aged customers demanding more cheese on their nachos: '[I] threw their free second serving in the trash!'

Ben Weiss

Hungry customer exposes a Doordasher after they steal ½ of his food order, receives an 80% refund, and gets the delivery guy fired: ‘[He] not only stole food, but rifled through everything else’

Jesse Kessenheimer

'I’m not giving you $15+ dollars for absolutely nothing': Pizza parlor customer refuses to tip 30% on a pick-up order, then catches attitude from the entitled cashier

Jesse Kessenheimer

Customer blames server for trying to scam them for a tip after server failed to bring back their $40 change, server claims it was not his intention: ‘He was so confused’

Bar Mor Hazut

‘I got here first, these are mine’: Karen mom tries to steal a 7-months-pregnant shopper's cookies from her cart, claiming "her kids need them more” for the school bake sale tomorrow

Jesse Kessenheimer

Boss demands IT employee follow process to the letter, stalling out a project with a major client and causing frantic messages from their boss: 'No ticket = no work. Bureaucracy over brains'

Brad Dickson

Customer service exec warns potential employees not to join company: 'They're planning to fire all of us'

Remy Millisky

Celebrity Karen neighbor tries to obstruct builders' construction site and charge them $500 per day to park on the street in front of her house, builder calls the police: '[She said she was] going to charge me $500/a day for parking in front of her house'

Brad Dickson

16-year-old waiter assumes couple is tipping $40 on a $60 bill, prompting an awkward confrontation and math problems as they struggle to straighten out the misunderstanding: 'He just freezes, until he finally says "100 minus 61.99...." and trails off'

Brad Dickson

‘"Ma'am, I'm sorry but I do not work at McDonald's"’: Hungry hotel guest repeatedly asks front desk employee how much her McDonald's delivery order will cost, management chews out employee for being unhelpful

Lana DeGaetano

20-year-old kitchen worker tells her 40-year-old coworker that she's not surprised his wife divorced him over his online gaming obsession, sparks disagreement dividing the workplace: 'She wanted him to spend time with her instead of playing video games'

Brad Dickson

29-year-old stunned by "bold" entitled customer who demands cashier help her before 6 other customers: 'My mouth literally fell open, y'all'

Remy Millisky

'They owe me a lot of money': Former bar manager still had remote access to venue’s lighting, used it to prank owners who never paid him

Isabella Penn