customer service

‘I got here first, these are mine’: Karen mom tries to steal a 7-months-pregnant shopper's cookies from her cart, claiming "her kids need them more” for the school bake sale tomorrow

Jesse Kessenheimer

Boss demands IT employee follow process to the letter, stalling out a project with a major client and causing frantic messages from their boss: 'No ticket = no work. Bureaucracy over brains'

Brad Dickson

Customer service exec warns potential employees not to join company: 'They're planning to fire all of us'

Remy Millisky

Celebrity Karen neighbor tries to obstruct builders' construction site and charge them $500 per day to park on the street in front of her house, builder calls the police: '[She said she was] going to charge me $500/a day for parking in front of her house'

Brad Dickson

16-year-old waiter assumes couple is tipping $40 on a $60 bill, prompting an awkward confrontation and math problems as they struggle to straighten out the misunderstanding: 'He just freezes, until he finally says "100 minus 61.99...." and trails off'

Brad Dickson

‘"Ma'am, I'm sorry but I do not work at McDonald's"’: Hungry hotel guest repeatedly asks front desk employee how much her McDonald's delivery order will cost, management chews out employee for being unhelpful

Lana DeGaetano

20-year-old kitchen worker tells her 40-year-old coworker that she's not surprised his wife divorced him over his online gaming obsession, sparks disagreement dividing the workplace: 'She wanted him to spend time with her instead of playing video games'

Brad Dickson

29-year-old stunned by "bold" entitled customer who demands cashier help her before 6 other customers: 'My mouth literally fell open, y'all'

Remy Millisky

'They owe me a lot of money': Former bar manager still had remote access to venue’s lighting, used it to prank owners who never paid him

Isabella Penn

'That's... literally a customer, sir': Entitled Kevin accuses cat lover of attempting to steal company's private data while buying food for her cute kitties

Blake Seidel

'I was honest': Customer publicly exposes a restaurant owner's hateful behavior, giving them the scathing 0-star review they deserve

Jesse Kessenheimer

Update: Customer complains about worker's glasses, boss sends employee home without pay

Remy Millisky

Karen threatens to get a call center employee fired because they won't refund $1.50, but after 15 minutes of getting yelled at, the employee just hangs up on her: ‘This call is no longer productive’

Jesse Kessenheimer

Entitled hotel guest berates front desk employee because their hotel does not have the ESPN channel: ‘I just work here and I don’t choose which channels we get’

Lana DeGaetano

Entitled hotel guest demands extra towels from a stranger, refuses to believe he doesn't work at the hotel: ''Your employee is ignoring me!'

Ben Weiss

Waitress gets assigned the infamous customer-less section at her restaurant, then takes it out on the hostess: ‘She kept nagging me about not getting her money’

Lana DeGaetano