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‘He stole the CEO‘s lunch': Employees Share the Weirdest Reasons Coworkers Got Fired From Their Jobs

‘He stole the CEO‘s lunch': Employees Share the Weirdest Reasons Coworkers Got Fired From Their Jobs

These are the type of stories we're likely to hear more often from now on: employees performing heroic tasks in defense of human beings in the fight against bots. It's not that the bots are mean, bots don't have intentions, it's that they are sometimes created only for optimising companies' expenses and needs, and not for helping us, their confused and tired customers.

Employee is forced to talk to customer service bot instead of a person and ends up developing another bot to run up the company’s AI bill: 'Maybe they'll provide customer service now, instead of foisting the responsibility on a chatbot.'

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Photographer insists he knows more about eyes than his ophthalmologist, ends up spending €750 on prescription glasses that don't work: 'I know optics'

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Virginia employee refuses to use software that records customers without approval, seeks legal action after employer threatens termination

Doctor on call forced to dine and dash after server refuses to give her the check, leading restaurant manager to deduct the bill from server's wage

Doctor on call forced to dine and dash after server refuses to give her the check, leading restaurant manager to deduct the bill from server's wage: ‘You aren't special’

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All around the world, employees struggle with this type of manager, the one obsessed with everyone looking servile and energetic, who will stop at nothing to achieve the desired look. The part that not every manager considers is that to become servile and energetic, employees need to be at least a little comfortable and, hopefully, unconcerned about knee pain.

Manager obsessed with "professional appearance" says cashiers look "lazy" if they’re sitting down and bans chairs completely during shifts. ‘Within like 2 weeks, the front end became a disaster.’

Would you dare to serve a frozen muffin to an already livid, entitled person? Those of us who have worked in customer service know that it is extremely hard to keep a soft, gentle tone of voice while you're being confronted by this sort of character. They storm into places as if they were planning to start a scene (and, let's be honest, they probably were).

Entitled Karen refuses to accept muffin that has been microwaved, says she doesn't care, employee serves her a rock-hard frozen muffin: ‘It was cold as ice, hard as a rock, and you couldn't even peel the paper wrapper off, it was all frozen together'

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Entitled customer berates teenage barista for microwaving her muffin, he gets even by giving her a frozen one

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Employee calls out lazy coworker in public for constantly making other team members correct her mistakes: 'There is no “we” in this. She is going to fix her own problems'

The café boss explains that tap water costs his customers money, much to their chagrin.

Café boss forces customers to pay 75 cents for tap water, then nixes the policy when an employee makes him explain it to customers: 'My boss handles all questions about the water policy.'

customer service cafeteria server karen-customer entitled people karma old lady entitled people Customer Service - 45358085

'I wouldn’t sell her MY sandwich': Elderly woman throws a tantrum at cafeteria employee for refusing to give her the breakfast sandwich she made hours ago for herself

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Call center coworkers turn on Danny, an entitled new hire who watches TV at his desk during downtime and gets the internet banned for everyone: 'Management looked the other way, until Danny came around'

Passenger discovers airline put her luggage on the wrong plane, she screams at the airport agent to turn the plane around: ‘Get my luggage back NOW’

Passenger discovers airline put her luggage on the wrong plane, leading her to scream at the airport agent to turn the plane around: ‘Get my luggage back NOW’

Story of a frustrated patient receiving a bizarre message from doctor's office after leaving an online review | Thumbnail includes one picture of a Man sitting on a couch while on the phone, with a border collie, and one picture of text including '‘What gave them the right to reach out to my emergency contact for a non-emergency’'

Doctor's office sends bizarre dog-voice message to patient after missed appointment, then repeatedly calls their emergency contact after patient leaves a negative review

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Honorably discharged US Army Sergeant vet working at a hardware store gets accosted by an angry customer, calmly puts her in her place by saying her yelling is nothing in comparison to his past: ‘I just smiled, cool as a cucumber…'

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Barista refuses to give free coffee to 'micro-influencer' during rush, she drags him on social media