customer service

16-year-old waiter assumes couple is tipping $40 on a $60 bill, prompting an awkward confrontation and math problems as they struggle to straighten out the misunderstanding: 'He just freezes, until he finally says "100 minus 61.99...." and trails off'

Brad Dickson

‘"Ma'am, I'm sorry but I do not work at McDonald's"’: Hungry hotel guest repeatedly asks front desk employee how much her McDonald's delivery order will cost, management chews out employee for being unhelpful

Lana DeGaetano

20-year-old kitchen worker tells her 40-year-old coworker that she's not surprised his wife divorced him over his online gaming obsession, sparks disagreement dividing the workplace: 'She wanted him to spend time with her instead of playing video games'

Brad Dickson

29-year-old stunned by "bold" entitled customer who demands cashier help her before 6 other customers: 'My mouth literally fell open, y'all'

Remy Millisky

'They owe me a lot of money': Former bar manager still had remote access to venue’s lighting, used it to prank owners who never paid him

Isabella Penn

'That's... literally a customer, sir': Entitled Kevin accuses cat lover of attempting to steal company's private data while buying food for her cute kitties

Blake Seidel

'I was honest': Customer publicly exposes a restaurant owner's hateful behavior, giving them the scathing 0-star review they deserve

Jesse Kessenheimer

Update: Customer complains about worker's glasses, boss sends employee home without pay

Remy Millisky

Karen threatens to get a call center employee fired because they won't refund $1.50, but after 15 minutes of getting yelled at, the employee just hangs up on her: ‘This call is no longer productive’

Jesse Kessenheimer

Entitled hotel guest berates front desk employee because their hotel does not have the ESPN channel: ‘I just work here and I don’t choose which channels we get’

Lana DeGaetano

Entitled hotel guest demands extra towels from a stranger, refuses to believe he doesn't work at the hotel: ''Your employee is ignoring me!'

Ben Weiss

Waitress gets assigned the infamous customer-less section at her restaurant, then takes it out on the hostess: ‘She kept nagging me about not getting her money’

Lana DeGaetano

‘They folded like a cheap suit’: Customer demands a subscription refund after getting wrongfully charged, then plays hardball with customer service to fight back on the charges

Jesse Kessenheimer

Boomer customers leave $65 to cover $68 bill, scurry out before management can catch them: 'Never seen boomers move so fast'

JR Atkinson

Customer demands an off-the-clock employee to help her find an item to repurchase in-store, then chews out the store's pregnant manager when the item's price changed from what it was 20 years prior: ‘Technology, inflation, reality, pick one’

Lana DeGaetano

Weird wedding vendors turn bride's evening into a disaster by hiding in bushes to intrude on couple's first look and closing up early without warning: 'I can't imagine what kind of person deliberately ruins a client's wedding day'

Ely Bulnes