retail

'I can't fire him, because he's my boss': Customer lets her kid wreak havoc in pool store because she's 'the owner's daughter'

Remy Millisky

'[I] caused a 30,000+ order backup': 30+ Employees who had strange and unexpected days at work

Remy Millisky

'He walks away with $150 out of the register': 25+ Employees who didn't make it through their first shift at work because they were fired on the spot

Remy Millisky

'The customer is king': 20+ retail workers share the craziest demands customers have made on the job

Ben Weiss

'Sold out means sold out': Entitled hotel guests refuse to check out of their room, staff forcibly remove them

Brad Dickson

'I won't leave this store until I get my refund': Customer faced with strict returns policy, finds a way to get full refund

Bar Mor Hazut

'You want me to intentionally break a client's new computer?': Employee insists coworker give 'bad customer service,' coworker breaks customer's computer with new software

Remy Millisky

'I still got [it] for a cheaper price': Cashier refuses to honor "online only" price, dude orders it online right in front of them

Brad Dickson

'Then came the Karens': Video game store offers too-good-to-be-true offer on gaming console, store floods with confused customers

Remy Millisky

Entitled Gen Z Introverts Get Judged for Complaining About Talking to Retail Workers

Ally Perry

‘I'm leaving, good luck with the holiday rush': Senior employee quits after getting written up on his day off; boss backpedals

Eleonora Bader

'I was laughing': Lazy DIY customer complains to management about an exemplary hardware store employee after ignoring 80% of his advice on a project, gets called out

Jesse Kessenheimer

'He was putting little notes in the DVD cases at Blockbuster': 25+ Employees who got fired on the spot

Remy Millisky

30 Weird Products and Fake Brands That Could Be a Hard Sell

Ally Perry

'They sent me home due to low workload': Manager forces workers to use PTO after sending them home early

Brad Dickson

'Every time he asked me a question I said, "Hmm, not sure"': Tropical fish store's expert employee tries to help customer, customer demands to be aided by 'someone who knows things'

Remy Millisky