technical difficulties

Mid-sized marketing firm outsources IT firing the single employee who had been there for 4 years, he gets a job paying $20k more: 'The first week after I left, their main server crashed. The outsourced company took 6 hours to respond, another 8 to fix it'

Brad Dickson

Scapegoated IT admin gets blamed when client's employee retires and accidentally deletes their entire database: 'Welp, I'm retired now! Guess I'll delete everything'

Brad Dickson

Call center supervisors allow favorite employees to slack off while coworkers take calls, face payback when worker crashes personal computer: 'I'm just a call center employee. I don't code'

Ally Perry

Marketing demands review of all technical documents, programmer creates a fake protocol to mess with them: '[It was] called the "TP Protocol." [I]t could be implemented as a 2 or 3-layer network, each layer called a "ply"'

Brad Dickson

Coworker tells on himself by complaining to CEO when IT guy deletes banned and inappropriate "personal" files off his work computer: 'He went to the CEO and complained'

Brad Dickson

IT worker told to stop wasting time helping their coworkers, IT tickets get out of control when all the small problems are no longer getting fixed: 'Everyone was quietly enjoying the fact that Boss's ridiculous policy had backfired spectacularly'

Brad Dickson

Boss demands IT engineer write "more words" on ticket resolutions, they begin writing a novel hidden in the reports: 'You're averaging well over a 1000 characters per ticket, keep it up!'

Brad Dickson

Gas company cancels customer's technician appointment 30 minutes before it's due, customer convinces the entire building to switch gas companies as payback: ‘It's going well’

Bar Mor Hazut

Woman tells roommate she's going to charge him for any future IT help due to his "learned incompetence": '[He] just sits there and wait[s] for someone else to fix it'

Brad Dickson

Coworker complains about tech support worker getting credit for their unfinished jobs, forced to finish them himself: 'So now, he’s doing twice, sometimes 3 times the work, all because he wanted full credit for partial results'

Brad Dickson

Boss demands software service rep stick to the script causing client catastrophe: 'My boss said, "Just follow the script"… so I did—all the way to a million-dollar client meltdown'

Brad Dickson

Employee denied raise and told they're replaceable after becoming sole engineer on a project, costs the company big when they quit: '$500,000 and two years of productivity over a $40,000/yr raise'

Brad Dickson

Developer embarrasses new boss and gets foolish "no overtime" policy overturned by adhering strictly to it: 'Well, it's 4:30. That's my 8 hours. I'll see you tomorrow'

Brad Dickson

Software giant fires last developer capable of servicing $25M contract in short-sighted cost-cutting measure, he successfully negotiates $1M/yr consulting fees:'Never fire the last legacy knowledge guy...'

Brad Dickson

'Tech Support Aura is a powerful thing': 24-hour IT support guy goes god-mode when clueless office staff repeatedly unplug a computer then claim that it's broken, resulting in an epic 'I told you so' moment

Jesse Kessenheimer

HR refuses to give developer raise by downplaying their work, forced to eat their words when their software stops working

Brad Dickson