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‘Such a boss move in my opinion’: Entitled customer throws tantrum over cashier checking their $100 bill, so employee gives back $85 of change in $1 bills

Customer service can be really draining sometimes. This employee decides to "give back" to an entitled customer who has a lot to say.

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Posted by Lana DeGaetano
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  • Working in customer service can be somewhat of an annoyance when you have to deal with difficult customers. Sometimes you just want to clock in and clock out without feeling like you lost a tiny bit of your soul during your shift. When dealing with difficult customers, the saying is, "The customer is always right!" How can that be true 100% of the time? It's important to realize that our beloved customers and employees are cut from the same cloth.

    Counterfeit currency has circulated through our financial system since people realized they would be able to fake bills. Some fakes are pretty poorly made, but there are those specific few that you'd never guess were faux unless they were run through a scanner. Cashiers typically need to check if larger bills are fake because they'd lose out on a larger amount of money compared to small bills.

    The customer in this story decided to switch the script after having their bills checked in a counterfeit scanner. So, the employee decides to return the customer's attitude and demeanor.

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  • 1
    Customer asked to check if his change is counterfeit. So we did exactly as he requested.
    Via aestheticeddy818
  • 2
    A customer at my job paid us with a 100 dollar bill. We needed to give him 85 dollars change. We checked his 100 dollar bill using the counterfeit bill
    Via aestheticeddy818
  • 3
    machine. The customer got offended that we checked his 100 dollar bill and requested for us to also check if the change we give him is counterfeit. We
    Via aestheticeddy818
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  • 4
    could have easily given him a 50, a 20, a 10, and a 5. But instead, my coworker got all the 1 dollar bills and scanned
    Via aestheticeddy818
  • 5
    them one by one to waste the customer's time and annoy him. He looked very pi d. Such a boss move my opinion.
    Via aestheticeddy818
  • 6
    Coolbeanschilly "I'm sorry sir, I need to keep all bills larger than $1, as I need them for other people who are paying with smaller bills. Oh shoot, you made me lose count, guess I've got to start scanning them again. No, really sir, I don't think I was at $82."
    Via Coolbeanschilly
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  • 7
    Full_Disk_1463 And now we have to close down in the middle of a rush because we can't give change
    Via Full_Disk_1463
  • 8
    palandes I would've given him an $78 bill and a seven dollar bill
    Via palandes
  • 9
    Murles-Brazen "We checked those already that's why they're in The drawer."
    Via Murles-Brazen
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  • 10
    SnooHobbies5684 Imagine taking it personally that a cashier checks for counterfeits!
    Via SnooHobbies5684
  • 11
    SimRayB I once received $100 from an ATM. I then drove down the road and stopped to purchase something. When I gave the cashier one of the $20 bills that I had received from the ATM, it test as counterfeit. The ATM belonged to a bank. I found that you cannot prove you received a counterfeit bill from a bank.
    Via SimRayB
  • 12
    ChiraqBluline Did that with the swear jar at schools. Brought in all pennies for dollars (I'm talking dollars) worth of swears.
    Via ChiraqBluline
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  • 13
    EBBVNC Many years ago, my dad and I made a bet about the price of a barrel of oil. I said it was going up, he's said no. I won. Specifically I won $142. Which he gave to me in ones.
    Via EBBVNC
  • 14
    aestheticeddy818 OP It's a standard operating procedure to check all 50s and 100s. It's nothing personal. So no he wasn't justified to be offended
    Via aestheticeddy818
  • 15
    Hag_Boulder My old job had us check 20s and above with the pen and the managers would take 100s to the office with the UV machine. (too cheap to afford one for every register.)
    Via Hag_Boulder
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  • 16
    parsennik The only thing I had was a $100.00 bill. Full tank on my motorcycle. I went to 4 stores to buy something small to get smaller bills for the toll booth on the Maine turnpike. I pulled up to the booth and gave him the large bill. He was P ED. I explained that I tried to get change.... He
    Via parsennik
  • 17
    reached into his drawer and pulled out a wrapped sleeve of $1.00 bills, pulled one out to make change for the toll. . It wasn't till later that I realized that I should have counted my change before leaving the toll booth
    Via parsennik
  • 18
    daisidu During the change shortage I asked a lady if she had exact change, it was a small amount too definitely less than 10 cents. She was reaching into her purse to check when her friend told her not to. So she said no she doesn't. So I gave her about 90 something cents back in nickels. The look on her face as I gave her a fist full of nickels was so satisfying.
    Via daisidu
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  • 19

    Some think the employee was being petty and childish

    Tharatan Honestly, I don't think that was an outlandish ask from the customer, especially since it really wouldn't have been a large amount of work at only four bills. Unless there was something else
    Via Tharatan
  • 20
    Unless there was something else aggravating the situation, the cashier here. is just making more than 20x the work for themselves, just to delay the customer - and potentially everyone else stuck in line behind them.
    Via Tharatan
  • 21
    Yes it's compliance, but what part of the situation really warranted that kind of a response?
    Via Tharatan

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Tags

customer service owned boss workplace-stories employee malicious compliance work malicious-compliance-reddit Justice-served reddit story cashier workplace story reddit thread Reddit funny money

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