Man calls every seemingly important person from a bank to help him resolve a supposedly unsolvable issue: '15 people in total. I explained my situation and included a screenshot of my outgoing calls'

Author image for Olivia Arocena
Olivia Arocena • Writer and Editor
Jul 11, 2026 1:45 PM EDT

A man's gotta do what a man's gotta do

Sometimes an impossible issue just needs a different person looking at it, or someone who has a higher position in the company to take care of it. Sometimes, something we know is solvable just needs enough insisting until somebody pays enough attention. I think today's story teaches us that nothing is impossible, and that we should call every important person at the bank every single time we need something that's apparently off-limits.

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  • a man wearing headphones sitting in front of a computer
    via Vagaro

    The customer service agent not yet knowing what's about to happen

    Subject is a model

  • [Short] Called my bank, was told they couldn’t do anything, emailed every important-sounding staff on their website, problem fixed in less than 10 minutes

    Super mini revenge I had made a mistake and made two orders online when the page loaded
    via iusethisatw0rk
  • weird and didn't appear to process my payment, even though it had. Payee canceled one of the
    via iusethisatw0rk
  • payments as soon as I notified them. That money has been "on hold" for a week, over 5 business days now
    via iusethisatw0rk
  • Called the bank, was told the payee was the one who had a hold on the
    via iusethisatw0rk
  • Called the payee. They were super nice. Confirmed they had canceled the original
    via iusethisatw0rk
  • payment and had no idea where the July 31st date would come from
    via iusethisatw0rk
  • Attempted to call the bank back. Called 4 times before front desk took my call. Transferred me to the
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  • lady who originally told me she could do nothing, lady put me right through to voicemail. Looked up that
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  • lady's number on the bank's website, called, put through to voicemail again.
    via iusethisatw0rk
  • Sat for a moment, then the decision was made. I went to the bank's website and copied the email of every
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  • single person who sounded the least bit important (ie management, account
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  • supervisors) along with the people who had been ignoring my calls and telling me there was
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  • man holding smartphone next to his ear
    via Hassan OUAJBIR

    The man calling everyone from the bank

    Image is representative

  • nothing they could do. 15 people in total. I explained my situation and included a screenshot of my outgoing calls.
    via iusethisatw0rk
  • That email was sent at 11:36am The lady who originally told me there was nothing she could do emailed me
    via iusethisatw0rk
  • at 11:45am to tell me "we just went on your account again and the system let us remove the hold so you
    via iusethisatw0rk
  • are all good now" (direct copy from this professional's email)
    via iusethisatw0rk
  • I'm slowly cutting ties with this bank. Can't wait until I'm done with them entirely.
    via iusethisatw0rk
  • man smiling
    via Podmatch

    The man enjoying his revenge

  • I think he wanted revenge more than he wanted genuine help, and I stand by him. Customer service at banks is incredibly frustrating. Sometimes, issues get categorized as unsolvable just because somebody was never trained on how to solve them, and of course that’s not the agent’s fault; that’s a structural issue, but for the one doing the calling, it’s the same thing. Sadly, insisting a bit much often has great results, as seen in this anecdote. I wish I were as perseverant as I’ve been trying to resolve issues at the bank when it comes to resolving more personal issues, lol. Wait… I might be extracting a deep philosophical insight from this story: that peaceful insisting might take you places (At least inside a bank). At least he knows he is cutting ties with this bank, and he was trying, vengefully, to give them a lesson (and probably some customer service reps learned something that day). Maybe he helped other customers who came after him with the knowledge his insisting left behind. Let’s give him a standing ovation.

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customer support customer service bank customers
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