Cashier Unknowingly Commits Fraud While Getting Swindled By Smooth-Talking Customers

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  • 01
    Text - Surprise! This actually happened today! So, I just got hired as a seasonal cashier about a month ago. Went through orientation and training, all was well. Learned some tricks on manual price adjustment on the register and the like. I'm short. Like, really short. I have to have someone else flick on my register light because l can't reach it. Up position sets it to blinking, signifying that l need assistance. Down position is normal light and middle position is off. After figuring out that
  • 02
    Text - It was a slow shift for whatever reason, and two women come up to me and put children's clothes on the belt. I go to ring it up and they say that the clothes are on clearance for 10% off. Strike one: No clearance tags on the clothes and the register did not automatically adjust the price. What do I do? I believe them and manually input the discount.
  • 03
    Text - Strike two: Not calling my manager They put their card in the reader and a new screen shows up on my end that says something along the lines of, "SNAP card, would you like to see a list of eligible and non-eligible items? Please press yes or no." SNAP stands for Supplemental Nutrition Assistance Program, and is to be used for food only. These women had no food except for a bottle of water they took from the cooler. I go to grab my walkie because I had never seen this screen before. This w
  • 04
    Text - SNAP stands for Supplemental Nutrition Assistance Program, and is to be used for food only. These women had no food except for a bottle of water they took from the cooler. I go to grab my walkie because I had never seen this screen before. This wasn't covered in training. The lady calmly says, "Press "No". We already know which items are eligible." Why not? I think. She knows what she's doing and I wouldn't need to bother my manager.
  • 05
    Text - Strike three: I listen to her, put the walkie down and press "No", unknowingly committing fraud at my brand-new job. They thanked me and then left. Went home and talked to my parents about my day, as usual. Told them about my first SNAP experience and they both pointed out the red flags I felt like an idiot So, tomorrow I'm going to explain all of this to my manager and see what kind of disciplinary action this situation can bring.

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