customer service

'This is unbelievable': Local hotel manager deals with Karen customers after storm hits

Ben Weiss

The Best Coworker Memes of the Week (July 21, 2023)

Eleonora Bader

'Take that, Karen!': Top Karens of the Week (July 18, 2023)

Ben Weiss

'They complained about everything': Party of 13 Karens makes a scene at bottomless brunch

Ben Weiss

'Sorry ma'am, this coupon is expired': Cashier 'helps' customer who demands to use outdated coupons

Remy Millisky

'Lou was let go': Coworker gets fired, comes back to beg for free food and steal tips, gets banned

Brad Dickson

Servers Discuss Cultural Differences Between Serving in American and European Restaurants

Eleonora Bader

'You don't have a choice in the matter': Assistant manager tries to force worker to work closing shift, they quit on the spot

Brad Dickson

'You are ALWAYS like this': Karen's outburst makes a barista quit on the spot

Brad Dickson

Update: 'I walked out mid shift': Front desk agent quits after encounter with Karen and no support from manager

Ben Weiss

'She runs this department': Karen customer demands to talk to a male staff member, manager makes her wait

Brad Dickson

Top Food Deliveries Gone Wrong This Week (July 12, 2023)

Ben Weiss

‘I can’t do this anymore': Karen demands barista ‘label’ her drinks, despite them already being labeled; barista quits

Eleonora Bader

‘Customers found the letters, and walked out before ordering': Employee attempts to tank boss's restaurant, hiding letters around entire restaurant, explaining why he quit

Eleonora Bader

Employee and Customer Team Up to Give Homeless Man Pizza, Employee Gets Quiet-Fired as a Result

Eleonora Bader

‘You say the vehicle works, so take it back’: Customer attempts to return vehicle due to malfunction, car dealership refuses to buy it back

Eleonora Bader