customer service

'You are ALWAYS like this': Karen's outburst makes a barista quit on the spot

Brad Dickson

Update: 'I walked out mid shift': Front desk agent quits after encounter with Karen and no support from manager

Ben Weiss

'She runs this department': Karen customer demands to talk to a male staff member, manager makes her wait

Brad Dickson

Top Food Deliveries Gone Wrong This Week (July 12, 2023)

Ben Weiss

‘I can’t do this anymore': Karen demands barista ‘label’ her drinks, despite them already being labeled; barista quits

Eleonora Bader

‘Customers found the letters, and walked out before ordering': Employee attempts to tank boss's restaurant, hiding letters around entire restaurant, explaining why he quit

Eleonora Bader

Employee and Customer Team Up to Give Homeless Man Pizza, Employee Gets Quiet-Fired as a Result

Eleonora Bader

‘You say the vehicle works, so take it back’: Customer attempts to return vehicle due to malfunction, car dealership refuses to buy it back

Eleonora Bader

'With HER own card': Manager makes hotel desk worker pay for a guest's room when he refuses to

Brad Dickson

20+ Times Adults Tried to be Relatable

'Rich people stuff like this gives me the ick': Faceless 'Champagne Wall' at Wedding Prompts Jokes and Debate About Hospitality Work

Ally Perry

'The grin slid off his face': Employee outsmarts customer trying to exploit returns loophole

Brad Dickson

Top Non-Money Tips Servers Get From Customers

Eleonora Bader

Top 'I Don't Work Here Lady' Stories of the Week (July 2, 2023)

Ben Weiss

'I gave a customer a severe allergic reaction': Top Tales From Your Server (July 1, 2023)

Ben Weiss

'I just over-charge her every time but she think she's won': Coffee Karen doesn't reach card minimum but insists on paying with card, manager complies by overcharging her

Ben Weiss