customer service

'I can't help you': Hotel guests demand front desk clerk update prepaid nonrefundable OTA reservation, clerk refuses

Eleonora Bader

'I work for my dad': Customer tries to name-drop owner to strong-arm cashier, cashier is owner's son

Brad Dickson

'We closed [three] hours ago': Server lets couple on first date stay late, learns the hard way that they're woefully entitlted

Brad Dickson

Top Wholesome 'I Don't Work Here Lady' Stories This Week (April 17, 2023)

Ben Weiss

'JUST... DO... YOUR... JOB!': Furious Karen rampages and screams at a hardware store employee, then gets put in her place as he maliciously complies to her commands

Jesse Kessenheimer

'Sir, you are required to wear pants': Hotel security guard shares stories of boozy wedding guest and paranoid lady

Ben Weiss

Top Tales From Your Server This Week (April 16, 2023)

Ben Weiss

Coworker Memes for Understaffed Teams of Employees Teaming Up For a Game of Malicious Compliance (April 12, 2023)

Eleonora Bader

30 Customer Service Fails For Servers and Retail Workers Everywhere

Ben Weiss

Miserable Karen Berates Waiter Over a Side of Butter

Emmy Pratt

'You don't get a refund': Guy exploits returns loophole to get his money back

Brad Dickson

'This isn't actually what happened': Karen posts about 'horrible' customer service experience online, employee finds the post and claps back

Ben Weiss

'I get in my car to drive off but she's standing in front of it': Karen accosts random customer after confusing them for an employee

Brad Dickson

'I prepared an entrée, main course, and dessert': Retail employee serves customer 3 portions of petty revenge on a plate following customer's petty promise

Eleonora Bader

'Are they just [THAT] afraid of confrontation': Millennial boss sparks discussion about "ghost quitting" and whether it's a Gen Z thing or a minimum wage job thing

Elna McHilderson

"I was charged an 'inflation fee'": Top 30+ Mildly Infuriating Moments of the Week (April 1, 2023)

Remy Millisky