customer

'I just stood there in shock': Cashier saved by a random act of kindness from a customer, renewing their faith in humanity and the holiday season

Jesse Kessenheimer

‘I... lost it’: Employee puts long-time disrespectful customer in his place after years of harassing his colleagues, boss has employee's back and blacklists him

Lana DeGaetano

‘You just cash it, right?’: Customer attempts to pay with a handwritten check that isn't filled out properly, suggests the cashier go to the bank and deposit it for her

Lana DeGaetano

16-year-old working first job as restaurant busgirl told to work faster by manager, slips breaking over $100 worth of plates: 'I was doing what you said'

Brad Dickson

‘That’s ENOUGH’: Karen customer slams credit card machine when asked to pay a pet fee for her hotel stay, employee says she can get lost if she can't be civil

Lana DeGaetano

'Manager wanted me to arrive 30 minutes early to get ready before clocking in': Manager demands worker arrive 30 minutes before their shift is set to start to begin working

Brad Dickson

‘Please send help, or holy water’: Spooky hotel guest repeatedly calls front desk at 4 AM to ‘maniacally’ laugh and request strange things, night audit employee is left speechless

Lana DeGaetano

Restaurant forces staff to compete for a chance to keep their jobs, letting customer reviews decide who keeps their job: 'Slacking off is not an option'

Brad Dickson

Customer refuses to 'pay forward' the $42 coffee order from the car behind him after a kind stranger pays for his $4 coffee: 'The cashier looked at me with total contempt'

Emmy Pratt

Karen restaurant manager accuses cook of not working, she maliciously complies

Brad Dickson

Café Karen complains that her pieces of toast aren't the same size, gets smaller ones: 'You want your two pieces of toast the same size? As you wish.'

Brad Dickson

Customer complains about internet speed, but it turns out they were getting faster speeds than they were paying for, gets slower internet than they started with: 'It's even worse than it was before!'

Brad Dickson

Passenger throws tantrum after missing flight, gets booked for flight 12 hours later by disgruntled gate agent: '[She] deliberately and deservedly made him wait for 12 hours'

Brad Dickson

Restaurant manager calls police on customers who are refusing to pay $9 for using the salad bar: '3 cop cars pulled in and surrounded them'

Brad Dickson

Client disregards advice resulting in faulty $10k order of embroidered company t-shirts: 'Have fun refunding a $10k order!'

Brad Dickson

'Hun, I'm trying to help you': Karen tries to get a retail employee fired for calling her 'hun', instead managers praise their all-star employee for maintaining excellent customer service

Jesse Kessenheimer