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Dealership wants guy to drive 350 miles to pick up replacement vehicle after known fault in his new car, when customer gets upset service rep intentionally sidelines the exchange before quitting: 'I sent his case over with the wrong file, then I quit'

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Entitled customer expects retail employee to apply outdated discount on an item their store doesn't sell, an audacious argument ensues: ‘He got all huffy when he didn't get his way’

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Entitled customer talks herself out of waived late fees when she refuses to listen to customer service representative: 'Okay you want me to follow company policy? I got you!'

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‘Evil laugh [...] Delete’: Entitled client receives bad logo after going against graphic designer's expert opinion, demands designer delete crucial files and soon rues the day

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'You want me to intentionally break a client's computer?': Entitled sales associate tries to push coworker into fooling customer

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‘"I need to escalate this right now"’: Entitled customer boldly tries to return a stove he purchased 12 years ago, call center employee adamantly refuses to oblige

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Restaurant worker insists customer give delivery driver 1 star rating because he ate lunch before delivering, reheats debate on food delivery: 'He was on the clock'

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‘Okay, you can shop wherever you bought that instead’: Cashier gets sassy when a gaslighting Karen tries to return a product they don't sell, sends her packing

Jesse Kessenheimer

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Impatient customer follows store manager outside the establishment to pay for her meal, manager bites back and calls out her presumptive demeanor

Impatient customer follows store manager outside the establishment to pay for her meal, manager bites back and calls out her presumptive demeanor

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'I found our server and the hostess both scrolling on their phones in silence': Husband and wife refuse to tip waitress after being forgotten by her for 25 minutes after being seated, even after telling the hostess once 15 minutes had passed

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Restaurant manager has their leave revoked after being prevented from taking it all year: 'No one is allowed to take my shift because I am the only one that knows how to do everything'

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‘She needs customer service training’: Customers arrive at restaurant on New Year's night during closing, leave entitled review and tip 4% despite server's excellent service

‘She needs customer service training’: Customers arrive at restaurant on New Year's night during closing, leave entitled review and tip 4% despite server's excellent service

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'He apologized to me and the lost his job': Tyrannical manager gets fired after heroic customers catch him publicly humiliating a 16-year-old retail employee

Jesse Kessenheimer

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Hotel guest snaps at receptionist after she messes up his room assignment 3 times in a row: 'The third room wasn’t even cleaned yet—there were towels on the floor and an unmade bed'

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Insurance company denies phone claim over strict policy until customer reminds them it will only cost them more: 'So how likely is it that a cracked screen could lead to water damage?'

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'She calls everyone "honey” and “sweetie," and chit chats with patrons instead of just letting them eat': Georgia-born waitress asks coworker why she doesn't get as many tips, gets mad when he says New Jersey customers don't appreciate her southern charm

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Overworked wife reconsiders family vacation after husband invites in-laws without asking, hopes to preserve the fun and freedom of the original trip: 'I just want to have fun my own way'

Overworked wife reconsiders family vacation after husband invites in-laws without asking, hopes to preserve the fun and freedom of the original trip: 'I just want to have fun my own way'

Mom stops carpooling her aunt's kids to school because they're chronically tardy and affecting her career: ‘I had to change my shift’

Mom stops carpooling her aunt's kids to school because they're chronically tardy and affecting her career: ‘I had to change my shift’

Boss schedules student employee for 7 AM Monday shift, even though he knows she has class at that time: 'I can only work the late shift on Monday.'

Boss schedules student employee for 7 AM Monday shift, even though he knows she has class at that time: 'I can only work the late shift on Monday.'

Remote job asks employee for a full video of their workspace so a third party vendor can do a 'safety assessment': 'Your employer wants supervised access to your home'

Remote job asks employee for a full video of their workspace so a third party vendor can do a 'safety assessment': 'Your employer wants supervised access to your home'

Employee resigns, boss tries to cheap out by offering $20 less per hour than what he's worth to keep him on as a contractor: 'Their offer was not acceptable'

Employee resigns, boss tries to cheap out by offering $20 less per hour than what he's worth to keep him on as a contractor: 'Their offer was not acceptable'

Man refuses to defend his brother’s bad business decisions at their dad’s formal hearing after years of cleaning up every overpromise he made: ‘I am not going in there to help him turn his choices into bad luck’

Man refuses to defend his brother’s bad business decisions at their dad’s formal hearing after years of cleaning up every overpromise he made: ‘I am not going in there to help him turn his choices into bad luck’

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