customer

Dealership wants guy to drive 350 miles to pick up replacement vehicle after known fault in his new car, when customer gets upset service rep intentionally sidelines the exchange before quitting: 'I sent his case over with the wrong file, then I quit'

Brad Dickson

Entitled customer expects retail employee to apply outdated discount on an item their store doesn't sell, an audacious argument ensues: ‘He got all huffy when he didn't get his way’

Lana DeGaetano

Entitled customer talks herself out of waived late fees when she refuses to listen to customer service representative: 'Okay you want me to follow company policy? I got you!'

Brad Dickson

‘Evil laugh [...] Delete’: Entitled client receives bad logo after going against graphic designer's expert opinion, demands designer delete crucial files and soon rues the day

Lana DeGaetano

'You want me to intentionally break a client's computer?': Entitled sales associate tries to push coworker into fooling customer

Remy Millisky

‘"I need to escalate this right now"’: Entitled customer boldly tries to return a stove he purchased 12 years ago, call center employee adamantly refuses to oblige

Lana DeGaetano

Restaurant worker insists customer give delivery driver 1 star rating because he ate lunch before delivering, reheats debate on food delivery: 'He was on the clock'

Ally Perry

‘Okay, you can shop wherever you bought that instead’: Cashier gets sassy when a gaslighting Karen tries to return a product they don't sell, sends her packing

Jesse Kessenheimer

Impatient customer follows store manager outside the establishment to pay for her meal, manager bites back and calls out her presumptive demeanor

Lana DeGaetano

'I found our server and the hostess both scrolling on their phones in silence': Husband and wife refuse to tip waitress after being forgotten by her for 25 minutes after being seated, even after telling the hostess once 15 minutes had passed

Emmy Pratt

Restaurant manager has their leave revoked after being prevented from taking it all year: 'No one is allowed to take my shift because I am the only one that knows how to do everything'

Brad Dickson

‘She needs customer service training’: Customers arrive at restaurant on New Year's night during closing, leave entitled review and tip 4% despite server's excellent service

Lana DeGaetano

'He apologized to me and the lost his job': Tyrannical manager gets fired after heroic customers catch him publicly humiliating a 16-year-old retail employee

Jesse Kessenheimer

Hotel guest snaps at receptionist after she messes up his room assignment 3 times in a row: 'The third room wasn’t even cleaned yet—there were towels on the floor and an unmade bed'

Emmy Pratt

Insurance company denies phone claim over strict policy until customer reminds them it will only cost them more: 'So how likely is it that a cracked screen could lead to water damage?'

Brad Dickson

'She calls everyone "honey” and “sweetie," and chit chats with patrons instead of just letting them eat': Georgia-born waitress asks coworker why she doesn't get as many tips, gets mad when he says New Jersey customers don't appreciate her southern charm

Emmy Pratt