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‘Rules are rules? Fine’: Insurance rep refuses to fix customer's broken phone, claiming it's against their rules, customer cleverly finds a way to get a new phone instead

‘Rules are rules? Fine’: Insurance rep refuses to fix customer's broken phone, claiming it's against their rules, customer cleverly finds a way to get a new phone instead

Employee gets into a ‘shouting match’ with arrogant customer after they let their kid fool around with heavy products, saves child from a potential injury: ‘What if he was still under there?!’

Employee gets into a ‘shouting match’ with arrogant customer after they let their kid fool around with heavy products, saves child from potential injury: ‘What if he was still under there?!’

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Drive-thru customer refuses to ‘pay it forward’ by paying for the order of the customer behind them, gets called selfish as a respond: ‘I smiled and drove off with my free coffee’

Drive-thru customer refuses to ‘pay it forward’ by paying for the order of the customer behind them, gets called selfish as a respond: ‘I smiled and drove off with my free coffee’

‘He just didn’t want to be happy’: Impatient customer berates grocery store staff because they aren't checking him out quick enough, cashier ‘bit[es] back’

‘He just didn’t want to be happy’: Impatient customers berate grocery store staff because they aren't checking them out quick enough, cashier bites back

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'I just wasn't feeling snarky last night, so I tried something new': Server's wholesome revenge turns a raging Karen’s tantrum into a heartfelt apology

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16-year-old working first job as restaurant busgirl told to work faster by manager, slips breaking over $100 worth of plates: 'I was doing what you said'

‘You just cash it, right?’: Customer attempts to pay with a handwritten check that isn't filled out properly, suggests the cashier go to the bank and deposit it for her

‘You just cash it, right?’: Customer attempts to pay with a handwritten check that isn't filled out properly, suggests the cashier go to the bank and deposit it for her

Bartender gets even with entitled Karen customer who never tipped after crossing paths outside of work: 'The money she just gifted me was just karma'

Bartender gets even with entitled Karen customer who never tipped after crossing paths outside of work: 'The money she just gifted me was just karma'

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Entitled Karen customer gets chased out of Chick-fil-A parking lot after she skips the drive-thru line and dumps a shake all over patient employee: ‘You REALLY called the police?’

Entitled Karen customer gets chased out of Chick-fil-A parking lot after she skips the drive-thru line and dumps a shake all over patient employee: ‘You REALLY called the police?’

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Client says contractors are working "too fast" demand they work slower, making project cost four times more: '$200,000 for a job that should have realistically only been worth about $45,000'

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'Ants in the salt shaker': 20+ Diners who realized they had to leave a restaurant as quickly as possible

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‘That’s ENOUGH’: Karen customer slams credit card machine when asked to pay a pet fee for her hotel stay, employee says she can get lost if she can't be civil

'I hope you're ready to lose your job': Hungry guest throws tantrum at hotel concierge for not providing free Thanksgiving meal

'I hope you're ready to lose your job': Hungry guest throws tantrum at hotel concierge for not providing free Thanksgiving meal

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'I am not allowed to do anything': Retail worker faces down angry parents after colleague sells parents the wrong computer for kid's gaming ambitions, prevented from helping them by silly company policy

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Restaurant employees share the good and the bad in a tell-all about the best and worst customers they've ever had

Customer service employees share stories about the best and worst customers they've ever had: ‘They got the wrong omelette and . . . stomp[ed] it on the carpet’

'I loooove you': 38-year-old embarrasses mom in public after years of enduring the reverse

'I loooove you': 38-year-old embarrasses mom in public after years of enduring the reverse