customers

'I hope you're ready to lose your job': Hungry guest throws tantrum at hotel concierge for not providing free Thanksgiving meal

Ben Weiss

'I am not allowed to do anything': Retail worker faces down angry parents after colleague sells parents the wrong computer for kid's gaming ambitions, prevented from helping them by silly company policy

Brad Dickson

Customer service employees share stories about the best and worst customers they've ever had: ‘They got the wrong omelette and . . . stomp[ed] it on the carpet’

Lana DeGaetano

'I loooove you': 38-year-old embarrasses mom in public after years of enduring the reverse

Ben Weiss

‘YOU are ruining everything’: Entitled guest throws ultimate temper tantrum when hotel's hot water supply is shut off due to a suspected gas leak, employee is dumbfounded

Lana DeGaetano

'This is not what our guests are used to, but... it is the right thing to do': Restaurant owner informs diners that they shouldn't tip servers, faces online backlash from skeptical waiters

Remy Millisky

'I was very stunned at how entitled they felt': Diners insist on ordering 2 minutes before restaurant closes because they know "one of the owners"

Remy Millisky

My employer has decided to give us a monthly in-person mandatory meeting at 8am one Sunday every month: 'the meetings are always things that could easily be covered in a simple email'

Brad Dickson

'Manager wanted me to arrive 30 minutes early to get ready before clocking in': Manager demands worker arrive 30 minutes before their shift is set to start to begin working

Brad Dickson

‘Please send help, or holy water’: Spooky hotel guest repeatedly calls front desk at 4 AM to ‘maniacally’ laugh and request strange things, night audit employee is left speechless

Lana DeGaetano

Restaurant forces staff to compete for a chance to keep their jobs, letting customer reviews decide who keeps their job: 'Slacking off is not an option'

Brad Dickson

23-year-old woman wonders if she's wrong for refusing to give her seat to 8-year-old boy and his "late 30s" mother: 'A few people gave me dirty looks, and I felt awkward'

Brad Dickson

‘But it's legal tender’: Boomer tries to pay for gas with $50 in pennies but gas station clerk refuses, so he throws a fit and coughs up $50 bill when the cops take clerk's side

Lana DeGaetano

‘Justice served’: Park Karen berates homeless man loved by many in the community, calls the authorities on him but they decide Karen's entitlement is the real problem

Lana DeGaetano

'This lady completely flipped from... happy to stone-faced': 60th birthday Karen writes petty note to server after restaurant doesn't give her free food

Remy Millisky

Karen attempts to get free desserts from local bakers by constantly complaining about their quality, they ban her from their bakery in response: ‘Sorry, our business is now closed to you’

Bar Mor Hazut