customer service

'I'M TRYING TO PROTECT YOU': Call center employee showcases top tier de-escalation tactics when handling Karen customers on the phone

Jesse Kessenheimer

'Oh you're cold? Sure, I will go pretend to turn the heat up': 15+ server memes and mishaps for the overworked and underpaid

Ben Weiss

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

Sienna Varady

Top 15+ unhinged customer reviews: 'I ate the whole bar of soap and I don't feel any different'

Ben Weiss

'They inconvenienced me, so I inconvenienced them': Scammy hotel cancels $65 booked reservations then price gouges to $700 for the eclipse, gets burned afterwards

Jesse Kessenheimer

'Anyone want to donate a $15k Rolex?': 20+ Choosing beggars who are making the world a place

Brad Dickson

'Your lunch was probably 6 times her hourly salary': New Yorker buys $20 curry from remote cashier in the Philippines, sparks debate about customer service work

Ally Perry

'I'm just doing my job...': Hotel clerk pushed to the brink after wife demands access to husband’s hotel room despite not being listed on the booking confirmation and refusing to verify her marital status

Sienna Varady

'I couldn't care less about what you have to say': Restaurant owner refuses to accept customers' complaints about service, leading to the restaurant shutting down

Bar Mor Hazut

Fast Food Workers Share Most Entertaining Workplace Moments

Sienna Varady

‘They refused to admit their mistake’: Hotel guests' reservation gets canceled due to failed credit card transaction, they demand front desk clerk give them a discounted room

Bar Mor Hazut

'Fortunately, I didn't have anything urgent at work that day, so I kept calling': Man gets petty revenge against scammer after falling for fake invoice

Isabella Penn

‘You brought this on yourself…’: Server puts lying patron in her place after fabricating a food allergy in an attempt to force the restaurant to accommodate her food preferences

Sienna Varady

'I was left speechless for the first time': Bank customer demands employees help him avoid "pressing 1 for English"

Remy Millisky

'An especially egregious occurrence:' Handicap driver reports truck blocking 8 handicap parking spots, truck driver hits a pole mid-complaint while trying to make his getaway

Elna McHilderson

Restaurant boss says all leave requests will be denied going forward, staff asks him if he's making an April Fool's joke: 'He was not'

Brad Dickson