customer service

'You're not getting in': Front desk clerk denies guest's wife access to hotel room, refuses to give her a key

Eleonora Bader

'A meal on the house in exchange for Instagram coverage': 20+ Top Choosing Beggars of the Year (2023)

Brad Dickson

'She tried to push me out of my chair and take it': Elderly woman tries ejecting young man from wheelchair in supermarket after he refuses to give it to her

Eleonora Bader

‘I was really taken aback…': Lady tries to take another shopper's coupon, shopper refuses to hand it over

Eleonora Bader

'This is lousy customer service': Train passengers book seats in a strict phone-free zone, passengers maliciously comply, exposing the pointless policy

Ben Weiss

'You were in no rush to help': Managers scapegoat server for entitled customer's kitchen complaints

Brad Dickson

‘You get what you asked for’: Customer demands to be transferred to ‘anyone else’, employee grants their request

Eleonora Bader

‘I was flabbergasted’: Airline expects passenger who is stranded due to heavy snowfall to pay for the change in flight, passenger refuses

Eleonora Bader

'Are you trying to play a trick on me?': Karen guest demands front desk manager 'change his name' after finding out multiple employees have same name

Sienna Varady

‘I canceled the room to get her away from me’: Hotel guest throws a tantrum over room reservation, front desk clerk forced to give her a refund

Eleonora Bader

'I still got [it] for a cheaper price': Cashier refuses to honor "online only" price, dude orders it online right in front of them

Brad Dickson

‘My boss kept cutting my hours’: Employee trains new hire who ends up taking their job, so employee quits, leading to boss taking every last one of their shifts away

Eleonora Bader

Customer Goes Off On Employee Over Service, Manager 'Fires' Employee

Sienna Varady

'[I] called someone out for their lie': Couple calls agency with bogus claim, call center rep shuts down their lies

Remy Millisky

'It was like a clown car': Bullheaded Karen expects a free upgrade after booking a tiny hotel room for her whole family, finds out the hotel is completely booked

Jesse Kessenheimer

'I was laughing': Lazy DIY customer complains to management about an exemplary hardware store employee after ignoring 80% of his advice on a project, gets called out

Jesse Kessenheimer