customer service

Karen calls store and refuses to be transferred to correct department, shows up in person demanding to find employee from call: 'She clearly had too much time on her hands'

Isabella Penn

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‘Two Karens, one transaction’: Retail employee gets the two-for-one Karen special, one who assumes seasonal Halloween decor is wicked and another who doesn't believe in patience

Lana DeGaetano

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'Turn my service off, RIGHT NOW... Ok.': Customer demands their service be disconnected immediately, customer service rep complies

Brad Dickson

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Woman Refuses to Tip Her Waitress After Hearing a Racial Slur From Her Mouth, Boyfriend’s Mom Gets Involved

Briana Viser

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'You want a large pizza with everything? Ok': Entitled customer gets exactly what she asked for after vague delivery instructions

Ben Weiss

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Retail worker exacts revenge on micromanager by letting innocent toddler steal from shop, setting off uncomfortable discussion with superiors

Sienna Varady

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House sitters declare themselves roommates and refuse to leave when homeowners return from their trip: 'Is there a way to get them out of our house[?]'

Brad Dickson

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'This isn't actually what happened...': Worker discovers Karen customer's social media rant about him, embarrasses her online

Ben Weiss

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Loud Male Karen demands Meat Lovers Pizza with no pork, ends up with just beef and loses his temper: 'Everything else on it is pork'

Ben Weiss

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'She is very happy with the results until she reaches ours': Customer service worker gets thrown under the bus by "unprofessional" boss, holds a grudge for two years

Remy Millisky

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Karen customer tries to score free meal from restaurant for third time a row, manager teaches her unforgettable lesson

Sienna Varady

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Karen barista refuses to sell a bagel to an adult for breakfast, claims it's a kids-only item: 'So you'd rather I not order anything?'

JR Atkinson

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'I didn't want to go hungry because she wanted to eat for free': Entitled Pregnant Woman Refuses to Order Food at Restaurant, Eats Off Everyone's Plate and Storms Out When Friend with Food Allergy Won't Share

Isabella Penn

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Customer enacts petty payback on barista for refusing to let him order off the kids menu: 'So you’d rather I not order anything [...] than give you business because of a silly rule?'

Ben Weiss

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'Your adherence is non-negotiable and mandatory': Customer service rep's authoritarian emails go viral sparking discussion online

Brad Dickson

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'Fine, 0% tip it is then': Tipping scandal ensues when a restaurant tries to force customers to tip by covering the ‘no tip’ option on their payment device

Jesse Kessenheimer

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