tech support

IT worker told to stop wasting time helping their coworkers, IT tickets get out of control when all the small problems are no longer getting fixed: 'Everyone was quietly enjoying the fact that Boss's ridiculous policy had backfired spectacularly'

Brad Dickson

Boss demands IT engineer write "more words" on ticket resolutions, they begin writing a novel hidden in the reports: 'You're averaging well over a 1000 characters per ticket, keep it up!'

Brad Dickson

'Apparently, I'm the idiot': Tech support employee dumbfounded after receiving a scathing review from a customer who failed to identify the difference between an iPad and a laptop

Jesse Kessenheimer

Woman tells roommate she's going to charge him for any future IT help due to his "learned incompetence": '[He] just sits there and wait[s] for someone else to fix it'

Brad Dickson

27 Secret Messages Engineers Hid for Inquisitive Technology Enthusiasts That’ll Get You Deconstructing Gadgets in No Time

Etai Eshet

25+ IT Memes for Computer Geniuses Helping Their Parents Copy and Paste

JR Atkinson

Employee offers to fix store's computer, boss refuses and calls a professional, only to reach the same employee and pay X4 the rate: ‘You fool, I am the professional’

Bar Mor Hazut

30 Technology Memes for IT Workers Who Speak Fluent Tech Support

Isabella Penn

‘Rules are rules? Fine’: Insurance rep refuses to fix customer's broken phone, claiming it's against their rules, customer cleverly finds a way to get a new phone instead

Bar Mor Hazut

Coworker complains about tech support worker getting credit for their unfinished jobs, forced to finish them himself: 'So now, he’s doing twice, sometimes 3 times the work, all because he wanted full credit for partial results'

Brad Dickson

Employee denied raise and told they're replaceable after becoming sole engineer on a project, costs the company big when they quit: '$500,000 and two years of productivity over a $40,000/yr raise'

Brad Dickson

Clueless sales rep tries to circumvent the IT support crew claiming he 'knows what he's doing', then he single-handedly destroys all of the electronics on their floor: 'He really went all out'

Jesse Kessenheimer

'You want to escalate? Okay': Customer support insists they can help customer, customer wastes his own time trying to escalate the matter

Remy Millisky

Developer embarrasses new boss and gets foolish "no overtime" policy overturned by adhering strictly to it: 'Well, it's 4:30. That's my 8 hours. I'll see you tomorrow'

Brad Dickson

Software giant fires last developer capable of servicing $25M contract in short-sighted cost-cutting measure, he successfully negotiates $1M/yr consulting fees:'Never fire the last legacy knowledge guy...'

Brad Dickson

HR refuses to give developer raise by downplaying their work, forced to eat their words when their software stops working

Brad Dickson