tech support

Employee denied raise and told they're replaceable after becoming sole engineer on a project, costs the company big when they quit: '$500,000 and two years of productivity over a $40,000/yr raise'

Brad Dickson

Clueless sales rep tries to circumvent the IT support crew claiming he 'knows what he's doing', then he single-handedly destroys all of the electronics on their floor: 'He really went all out'

Jesse Kessenheimer

'You want to escalate? Okay': Customer support insists they can help customer, customer wastes his own time trying to escalate the matter

Remy Millisky

Developer embarrasses new boss and gets foolish "no overtime" policy overturned by adhering strictly to it: 'Well, it's 4:30. That's my 8 hours. I'll see you tomorrow'

Brad Dickson

Software giant fires last developer capable of servicing $25M contract in short-sighted cost-cutting measure, he successfully negotiates $1M/yr consulting fees:'Never fire the last legacy knowledge guy...'

Brad Dickson

HR refuses to give developer raise by downplaying their work, forced to eat their words when their software stops working

Brad Dickson

25+ Tech Memes for People Whose Parents Think They're Computer Geniuses

JR Atkinson

'I clock in every day [and] play video games or whatever': Employee automates all their work being able to complete their 8-hour work day in 10 minutes from home

Brad Dickson

Major client foolishly insists tech support delete all data, tech support refuses to comply saving the client's business: 'Their entire company basically shut down for an afternoon'

Brad Dickson

Tech support employee prevents major deletion of client's data despite being asked to remove their subscription, maliciously complies by faking the deletion of data to prove a point

Lana DeGaetano

Lead programmer insists there's something wrong with their computer to system admin, ends up being their own code: 'I tried not to laugh, but I just couldn't hold it in'

Brad Dickson

‘Explain it to me like I’m five': Tech support employee attempts to assist CEO with internet problems remotely, resulting in a dispute about how IT breaks information down for employees

Bar Mor Hazut

Customer refuses to accept quote estimate, complains when developer refuses to haggle and instead rejects their business:'You don't wanna pay the estimate, that's fine ma'am enjoy your day'

Brad Dickson

NCO orders Air Force Information Manager to track their completed jobs, quickly abandoned when results stack in their favor: 'I had over [6 times] the jobs'

Brad Dickson

20+ IT workers share the strangest thing and most incompetent technological blunders they've witnessed at work: 'An outgoing software dev put an easter egg in our ERP before he left...'

Brad Dickson

Boss tells web designer they can't say "no" to user requests, they find a loophole by rewriting the rulebook: 'Oh, I'm sorry, as per the Web Update Guide we can't do this...'

Brad Dickson