customer service

'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

Ben Weiss

Off duty retail worker plays along when Karen mistakes him for an employee: 'Stop harassing other shoppers'

Brad Dickson

'I'm gonna bring the food back': Food delivery woman refuses to give customer his food because the drive took too long

Ben Weiss

'Your store had to refund [me] $10,000': Customer gets back at power-tripping manager's nonsense policy

Ben Weiss

27 Retail Employees Compete for the 'Most Audacious Customer' Award

Jesse Kessenheimer

Customer sets manager straight for being impolite to his staff: 'I hope he was momentarily embarrassed'

Brad Dickson

'Customer had tantrum over being cut off': Servers and bartenders share their top cringe customer encounters

Ben Weiss

'He took it too far': Petty Family Leave Restaurant a Bad Review in an Attempt to Get an Extra Discount

Sienna Varady

'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

Remy Millisky

'You're closed, we don't have to pay': Karen customers refuse to pay because they stayed after closing due to eggs Benedict brouhaha

Brad Dickson

‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

Eleonora Bader

'You should not drink fountain drinks': 20+ restaurant secrets from servers and kitchen workers

Ben Weiss

'Are you done with your little tantrum?': Waitress humbles entitled customers following an infinite chain of irrational demands

Sienna Varady

'We're from out of town; we don't feel welcome here': Customers leave a bad review after their server fails to accommodate their seating demands

Sienna Varady

'He wouldn't serve me': Customer instead tips their waiter's colleague after receiving hostile service

Brad Dickson

'I made sure she didn't get any commission': Casually dressed customer returns to high-end store and humbles employee after being refused service

Eleonora Bader