customer service

'The customer is king': 20+ retail workers share the craziest demands customers have made on the job

Ben Weiss

'This job is not worth it': Fed up Employees Share the Lack of Perks in Their Professions

Eleonora Bader

'Sold out means sold out': Entitled hotel guests refuse to check out of their room, staff forcibly remove them

Brad Dickson

'The look on her face was priceless': Karen tries to skim $0.30 off her order then gets charged an extra $100 after drawing attention to other errors on her receipt

Jesse Kessenheimer

'I won't leave this store until I get my refund': Customer faced with strict returns policy, finds a way to get full refund

Bar Mor Hazut

'See, that wasn't so hard!': Restaurant patron proceeds to count every single table after being told by the hostess that the place is fully booked, then demands to be seated

Eleonora Bader

'99% sure I walked into an affair encounter': 20+ bizarre food delivery stories

Ben Weiss

'He was going to know that I hit every inch of his yard...': Lawn care worker gets back at a petty pedantic homeowner

Brad Dickson

'You should be ashamed of yourself and embarrassed': Restaurant owner writes scathing response to Karen's 1-star review

Brad Dickson

'Can't help you, I was told to zip it and leave you alone': Man refuses to wait his turn while waiting to purchase beverage

Sienna Varady

'THAT'S NOT WHAT I ORDERED': Fast food employee hooks it up, saving a customer 5% on their order; ignorant Karen denies a discount over nomenclature

Jesse Kessenheimer

'You're not getting in': Front desk clerk denies guest's wife access to hotel room, refuses to give her a key

Eleonora Bader

'A meal on the house in exchange for Instagram coverage': 20+ Top Choosing Beggars of the Year (2023)

Brad Dickson

'She tried to push me out of my chair and take it': Elderly woman tries ejecting young man from wheelchair in supermarket after he refuses to give it to her

Eleonora Bader

‘I was really taken aback…': Lady tries to take another shopper's coupon, shopper refuses to hand it over

Eleonora Bader

'This is lousy customer service': Train passengers book seats in a strict phone-free zone, passengers maliciously comply, exposing the pointless policy

Ben Weiss