customer service

'The customer is always right—I am the customer!': Entitled customer demands manager drop everything and rearrange store to her liking

Sienna Varady

Police officer blocks barista's driveway, resulting in them being late to make the police captain's coffee: 'Captain proceeds to chew out that officer in front of all of his colleagues'

Brad Dickson

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Sienna Varady

'You did this to yourself...': Client locks alarm company installer outside of building without notice to ensure they stop showing up unexpectedly

Sienna Varady

Restaurant fires apprentice chef who owns all their recipes, cripples their kitchen: 'The manager clearly began to panic'

Brad Dickson

Karen tells shopper they're dressed too casually for a job that isn't even theirs: 'I'm not at my job right now'

Brad Dickson

Off duty retail worker plays along when Karen mistakes him for an employee: 'Stop harassing other shoppers'

Brad Dickson

Customer sets manager straight for being impolite to his staff: 'I hope he was momentarily embarrassed'

Brad Dickson

'I'm gonna bring the food back': Food delivery woman refuses to give customer his food because the drive took too long

Ben Weiss

'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

Ben Weiss

'Your store had to refund [me] $10,000': Customer gets back at power-tripping manager's nonsense policy

Ben Weiss

'Customer had tantrum over being cut off': Servers and bartenders share their top cringe customer encounters

Ben Weiss

'You're closed, we don't have to pay': Karen customers refuse to pay because they stayed after closing due to eggs Benedict brouhaha

Brad Dickson

'He took it too far': Petty Family Leave Restaurant a Bad Review in an Attempt to Get an Extra Discount

Sienna Varady

'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

Remy Millisky

27 Retail Employees Compete for the 'Most Audacious Customer' Award

Jesse Kessenheimer