customer service

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'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

'Your store had to refund [me] $10,000': Customer gets back at power-tripping manager's nonsense policy

'Your store had to refund [me] $10,000': Customer gets back at power-tripping manager's nonsense policy

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'Customer had tantrum over being cut off': Servers and bartenders share their top cringe customer encounters

'Customer had tantrum over being cut off': Servers and bartenders share their top cringe customer encounters

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'You're closed, we don't have to pay': Karen customers refuse to pay because they stayed after closing due to eggs Benedict brouhaha

'He took it too far': Petty Family Leave Restaurant a Bad Review in an Attempt to Get an Extra Discount

'He took it too far': Petty Family Leave Restaurant a Bad Review in an Attempt to Get an Extra Discount

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'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

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27 Retail Employees Compete for the 'Most Audacious Customer' Award

Jesse Kessenheimer

‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

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'My theory that delivery apps ruined the world is truer every day': Apartment Dweller Calls Out DoorDash Driver for Not Bringing Food to Her Door, Restarts Customer Entitlement Debate

'You should not drink fountain drinks': 20+ restaurant secrets from servers and kitchen workers

'You should not drink fountain drinks': 20+ restaurant secrets from servers and kitchen workers

'Are you done with your little tantrum?': Waitress humbles entitled customers following an infinite chain of irrational demands

'Are you done with your little tantrum?': Waitress humbles entitled customers following an infinite chain of irrational demands

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'We're from out of town; we don't feel welcome here': Customers leave a bad review after their server fails to accommodate their seating demands

'We're from out of town; we don't feel welcome here': Customers leave a bad review after their server fails to accommodate their seating demands

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'He wouldn't serve me': Customer instead tips their waiter's colleague after receiving hostile service

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'She avoided eye contact with me': Customer gets back at presumptive sales associate for judging them based on appearance

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'I made sure she didn't get any commission': Casually dressed customer returns to high-end store and humbles employee after being refused service

'I made sure she didn't get any commission': Casually dressed customer returns to high-end store and humbles employee after being refused service

'I am counting EVERYTHING': Retail worker maliciously complies with supervisor's contradictory instructions

'I am counting EVERYTHING': Retail worker maliciously complies with supervisor's contradictory instructions