customer service

Entitled hotel guest berates front desk employee because their hotel does not have the ESPN channel: ‘I just work here and I don’t choose which channels we get’

Lana DeGaetano

Entitled hotel guest demands extra towels from a stranger, refuses to believe he doesn't work at the hotel: ''Your employee is ignoring me!'

Ben Weiss

Waitress gets assigned the infamous customer-less section at her restaurant, then takes it out on the hostess: ‘She kept nagging me about not getting her money’

Lana DeGaetano

‘They folded like a cheap suit’: Customer demands a subscription refund after getting wrongfully charged, then plays hardball with customer service to fight back on the charges

Jesse Kessenheimer

Boomer customers leave $65 to cover $68 bill, scurry out before management can catch them: 'Never seen boomers move so fast'

JR Atkinson

Customer demands an off-the-clock employee to help her find an item to repurchase in-store, then chews out the store's pregnant manager when the item's price changed from what it was 20 years prior: ‘Technology, inflation, reality, pick one’

Lana DeGaetano

Weird wedding vendors turn bride's evening into a disaster by hiding in bushes to intrude on couple's first look and closing up early without warning: 'I can't imagine what kind of person deliberately ruins a client's wedding day'

Ely Bulnes

Family of 8 demands hostess find a table for them at a fully booked restaurant, despite not having made a reservation: ‘Guests sitting at the middle table got up and left’

Lana DeGaetano

Fast food server gets wholesome payback on 19-year-old regular when he shows up to the college student's cashier job: 'Nice customer service!'

Ben Weiss

'Sir you can't park in front of the doors!': Demanding hotel guest refuses to move his parked car blocking the entire entrance, throws a tantrum at the front desk agent

Ben Weiss

'Excuse me, I'm not done!': Shopper gets even with impatient customer behind him, takes his sweet time, causing her to throw tantrum

Ben Weiss

'A string of cheese was still hanging from my mouth to the plate': 18+ Servers share their most unhinged, jaw-dropping workplace stories

Jesse Kessenheimer

20+ One-star reviews from entitled customers, plus responses from the restaurant owners: 'You have never eaten at our restaurant!'

Ben Weiss

Customer questions that retail workers are tired of answering: 'I wanna speak to your manager then'

Remy Millisky

Entitled choosing beggar tries to argue her way into paying for $800 worth of merchandise with one $20 bill: '[She] was in the store for 7+ hours!'

Ben Weiss

'This is going to be a $7,000 lesson for you': 15 Workers whose clients, customers, and bosses saw their big mistakes

Remy Millisky