customer service

Entitled hotel guest berates front desk employee because their hotel does not have the ESPN channel: ‘I just work here and I don’t choose which channels we get’

Lana DeGaetano

‘They folded like a cheap suit’: Customer demands a subscription refund after getting wrongfully charged, then plays hardball with customer service to fight back on the charges

Jesse Kessenheimer

Boomer customers leave $65 to cover $68 bill, scurry out before management can catch them: 'Never seen boomers move so fast'

JR Atkinson

Weird wedding vendors turn bride's evening into a disaster by hiding in bushes to intrude on couple's first look and closing up early without warning: 'I can't imagine what kind of person deliberately ruins a client's wedding day'

Ely Bulnes

Customer demands an off-the-clock employee to help her find an item to repurchase in-store, then chews out the store's pregnant manager when the item's price changed from what it was 20 years prior: ‘Technology, inflation, reality, pick one’

Lana DeGaetano

Family of 8 demands hostess find a table for them at a fully booked restaurant, despite not having made a reservation: ‘Guests sitting at the middle table got up and left’

Lana DeGaetano

Fast food server gets wholesome payback on 19-year-old regular when he shows up to the college student's cashier job: 'Nice customer service!'

Ben Weiss

'Sir you can't park in front of the doors!': Demanding hotel guest refuses to move his parked car blocking the entire entrance, throws a tantrum at the front desk agent

Ben Weiss

'A string of cheese was still hanging from my mouth to the plate': 18+ Servers share their most unhinged, jaw-dropping workplace stories

Jesse Kessenheimer

'Excuse me, I'm not done!': Shopper gets even with impatient customer behind him, takes his sweet time, causing her to throw tantrum

Ben Weiss

20+ One-star reviews from entitled customers, plus responses from the restaurant owners: 'You have never eaten at our restaurant!'

Ben Weiss

Customer questions that retail workers are tired of answering: 'I wanna speak to your manager then'

Remy Millisky

Entitled choosing beggar tries to argue her way into paying for $800 worth of merchandise with one $20 bill: '[She] was in the store for 7+ hours!'

Ben Weiss

'This is going to be a $7,000 lesson for you': 15 Workers whose clients, customers, and bosses saw their big mistakes

Remy Millisky

35 Funny signs with stories behind them: 'We are short-staffed... If you run out of patience, ask for an application'

Remy Millisky

Texas dad with a pregnant wife and 3 kids gets revenge on a shopper who steals the ‘Reserved for Families Parking’ and lies about leaving kids in the car in 95-degree weather: ‘I didn’t see any kids in the car'

Jesse Kessenheimer