hospitality

'Has this person not ever stayed in a hotel room?': Entitled hotel guest tries to check in at 3 AM the day of his booking, doesn't realize why they can't take him

JR Atkinson

‘My petty heart giggled with glee’: Entitled hotel guest tries to skirt her way out of a $25 pet fee by saying her dog is ESA, employee calls her out

Elna McHilderson

'[Next time] call a professional': Bellboy floods a hotel room and causes $ 1000's in water damage after a bad manager tries to force him to fix the hotel's plumbing

Jesse Kessenheimer

‘He deserved a minimum $250 fine’: Hotel employee refuses to check-in mother with kids traveling after Christmas since his shift ends in 30-minutes, costs him a pretty penny

Elna McHilderson

'I was so glad that they got what they deserved': 3-star hotel employee gets berated by entitled guests who demand 5-start hotel service and a discount, manager kicks them out

Elna McHilderson

Hotel guest snaps at receptionist after she messes up his room assignment 3 times in a row: 'The third room wasn’t even cleaned yet—there were towels on the floor and an unmade bed'

Emmy Pratt

A Country Critter Christmas: 22 Southern-Style Animal Memes to Wrap You in Wholesome Holiday Season Hospitality

Laurent Shinar

'[I was] framed as some seat squatter': 19 Times the tables turned and the flight attendant was actually the Karen during a flight

Elna McHilderson

'Long story short, I just quit my full-time job': Sole employee at a hotel that holds nearly 200 people shares exact customer interaction that made her quit on the spot

Elna McHilderson

‘We have a new winner of the stupidest guest of the year’: Woman demands hotel room even though she booked for it 2025, front desk receptionist is not having it

Elna McHilderson

‘Turn off the birds?…’: Hotel staff members share the ‘weirdest’ questions guests have ever asked them

Elna McHilderson

‘He didn’t even challenge [me]’: Entitled hotel guest makes one false move and gets kicked out before he can even make it to his room, still gets charged

Elna McHilderson

Bartender causes controversy by adding 20% tip to all unclosed tabs at end of shift: 'I'm not sure that's legal'

Ally Perry

'I just shrug and go back to my work': A Karen and a nice lady ask the same question, employee helps the nice lady, but sends the Karen on a wild goose chase

Elna McHilderson

Hotel employee cleverly complies with higher ups' demands to never use spare key, leaving millionaire client stranded on biggest event of the year

Sienna Varady

'You get more with sugar than you do with salt': Flight attendant gives another passenger a row to himself after a Karen blatantly disrespects her and tries to claim it first

Elna McHilderson