customer service

Dealership wants guy to drive 350 miles to pick up replacement vehicle after known fault in his new car, when customer gets upset service rep intentionally sidelines the exchange before quitting: 'I sent his case over with the wrong file, then I quit'

Brad Dickson

‘"Do you know how much money I spend at your store?"’: Loyal grocery store customer insists employee allow him to shop during closing hours, has a hilarious awakening when employee refuses

Lana DeGaetano

‘She said I was heartless and hung up’: Entitled customer demands a refund for a ‘stolen’ package belonging to her neighbor

Lana DeGaetano

Retail worker overcharges entitled customer on purpose: 'It made my day to inconvenience that guy like he did everyone around him in line.'

Christiana Maimone

Beloved server gets suspended by entitled owner over nothing, server takes the full week off and owner begs for him to come back: 'I told him I had not learned my lesson yet'

Ben Weiss

Entitled shopper confuses customer for employee, demands their employee discount: 'You’re wearing red and khakis. Don’t lie to me!'

Ben Weiss

Entitled customers treat retail employee like scum, so after they purchase the $500 wedding gift for a friend, he replaces the price tag with an $18 one: ‘Making the [Karen] look like a [cheapskate]'

Elna McHilderson

Non-profit organization accuses web designer of being greedy after she refuses to volunteer her designs for free: ‘We're a charity, don't you want to help us?’

Bar Mor Hazut

Entitled customer demands no cheese or tomatoes at a pizza restaurant: 'I sold him a plate of onions for $3'

Ben Weiss

Entitled hotel customer books room for the wrong day, expects front desk employee to book a new room despite the hotel being sold out: ‘She is not budging. She just stands there’

Lana DeGaetano

‘Straight-up confused Pikachu face’: Electronics store employee kindly helps customer choose a new laptop, only to later reveal he doesn't work there at all

Bar Mor Hazut

Engineer agrees to help friend’s mother-in-law with renovation as a favor, quits when she treats him like a servant: '[She] learned that professionals can in fact walk away'

Isabella Penn

Entitled lady hassles random woman at the thrift store, so woman buys every single pants in that Karen's size: ‘It cost me less than $30… One of my proudest petty moments.'

Elna McHilderson

‘Still fills me with joy and pride': Boss disrespects and underpays beloved manager, so entire staff quits on the spot and 1/4 of their business closes within a year

Elna McHilderson

Event space owner demands cleaning fees from all clients, claiming they leave the place ‘unusable’, one client puts an end to her scams by leaving detailed reviews: ‘Her rating dropped from 4.8 to 2.9’

Bar Mor Hazut

Entitled customer expects retail employee to apply outdated discount on an item their store doesn't sell, an audacious argument ensues: ‘He got all huffy when he didn't get his way’

Lana DeGaetano