customer service

'I found our server and the hostess both scrolling on their phones in silence': Husband and wife refuse to tip waitress after being forgotten by her for 25 minutes after being seated, even after telling the hostess once 15 minutes had passed

Emmy Pratt

Entitled customer provokes discourse by pleading to be able to choose the gender of her Instacart shopper: 'Go shop for yourself'

Ally Perry

'You thought you’d get $3k worth of stuff for like $200?': 11+ Dimwitted Customers That Left Customer Service Employees Internally Screaming

Jesse Kessenheimer

Manager yells at teen worker in front of customers, customers complain and he gets fired: 'I later found out he lost his job'

Brad Dickson

Entitled mom and her family cut long amusement park line before bystanders shut her down: 'They were eventually escorted out'

Brad Dickson

‘She needs customer service training’: Customers arrive at restaurant on New Year's night during closing, leave entitled review and tip 4% despite server's excellent service

Lana DeGaetano

‘I don’t need to sign anything!’: Elderly Karen refuses to sign the necessary forms to extend her hotel stay, front desk agent forces her to check out

Ben Weiss

'My new favorite customer': Contractor in awe after a determined homeowner pays $35 to put a stop-payment on a $1 check to get back at his home insurance company

Jesse Kessenheimer

Hotel guest snaps at receptionist after she messes up his room assignment 3 times in a row: 'The third room wasn’t even cleaned yet—there were towels on the floor and an unmade bed'

Emmy Pratt

Insurance company denies phone claim over strict policy until customer reminds them it will only cost them more: 'So how likely is it that a cracked screen could lead to water damage?'

Brad Dickson

'She calls everyone "honey” and “sweetie," and chit chats with patrons instead of just letting them eat': Georgia-born waitress asks coworker why she doesn't get as many tips, gets mad when he says New Jersey customers don't appreciate her southern charm

Emmy Pratt

Kitchen worker asked to train new hire, finds out the new hire is making $2 more than them: 'This is just part of a larger pattern of disrespect with this company'

Brad Dickson

‘I... lost it’: Employee puts long-time disrespectful customer in his place after years of harassing his colleagues, boss has employee's back and blacklists him

Lana DeGaetano

Employee gets into a ‘shouting match’ with arrogant customer after they let their kid fool around with heavy products, saves child from potential injury: ‘What if he was still under there?!’

Lana DeGaetano

‘Rules are rules? Fine’: Insurance rep refuses to fix customer's broken phone, claiming it's against their rules, customer cleverly finds a way to get a new phone instead

Bar Mor Hazut

Drive-thru customer refuses to ‘pay it forward’ by paying for the order of the customer behind them, gets called selfish as a respond: ‘I smiled and drove off with my free coffee’

Bar Mor Hazut