customer service

Manager tells 21-year-old retail worker to "just smile more," she obliges by smiling non-stop for her entire shift, horrifying a Karen customer: 'For the rest of my shift, and every shift after, I smiled'

Brad Dickson

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20+ Retail workers who had bizarre customers: 'He released a box of spiders into the store... He's not allowed in any Starbucks in this town anymore'

Remy Millisky

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Delivery guy refuses to climb two flights of stairs to deliver a package, instead claims no one was home, only to be forced to climb to the 8th floor the next day: ‘Enjoy the stairs’

Bar Mor Hazut

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Bartender loudly interrupts customers' conversation to demand 20% tip instead of $1.50: 'This was funny and enraging at the same time'

Remy Millisky

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Customer skips long line and heads straight to register, cashier makes her regret it: 'She stormed off'

Isabella Penn

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26 Dive Bar Memes for People Who Call the Regulars by Name

Isabella Penn

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Frustrated waiter refuses to enter his 8-cent tip on a $99.92 bill in the system after serving guests for 2 hours, hoping the uneven number on their banking will remind them of their bad attitudes: 'Don't do this at the cost of someone else's livelihood'

Emma Saven

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Guest sues hotel after she forgets passport in her room, causing her to miss her flight when hotel staff struggle to find it: ‘She holds us legally responsible’

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'Duty manager read it and then promptly started laughing': Entitled coworker demands injured colleague do the same heavy lifting, but the doctor's note actually gives her even more work to do

Elna McHilderson

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Karen customer demands barista make her a Frappuccino, complains that it's not an iced latte when the barista hands it to her: 'Being a barista is truly a social experiment'

Brad Dickson

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Mom buys a painting of her son from a local fair artist, discovers artist gave away her phone number when she gets a call from a stranger asking for painting: ‘It was out of line’

Bar Mor Hazut

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'I'm outta here': 30+ Workers who quit their bad jobs on Day 1

Remy Millisky

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Customer demands restaurant server to open their establishment when it's closed for the day, but karma has other plans for her when she instead orders for delivery: ‘[Her] delivery never comes’

Lana DeGaetano

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Bossy customer makes waitress cry over a plate of sunny side up eggs, leaves $0 tip: 'She starts picking me apart like I'm a character flaw'

JR Atkinson

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Fight, Flight, or Freeze: Why the “Gen Z stare” isn’t bad customer service, it’s social evolution

Jesse Kessenheimer

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'Someone called the store... while they were in it': 15+ Customers who were weirding out the workers

Remy Millisky

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